Chris,
You can stop yelling please.
I never said YOU 'stold' anything, re-read my post; I said YOU were part of the problem that led to Gaspar's decision and that sucks for the legitimate customers, THAT'S ALL! Facts are: You knew you were a JJ customer. You knew you weren't a Merlin, Wren, etc. customer. Beyond those I cannot say, but I imagine you knew you were getting support from a non-JJ website at minimum. Don't take offense, just own up to it regardless of what you say you knew or didn't know, those are the facts and not implications.
And as Andy Rooney has written, "I've learned.... That to ignore the facts does not change the facts."
And my favorite (stolen from Gordon Mc), "Facts do not cease to exist because they are ignored." - Aldous Huxley
Good luck with your Jet Joe.