The fact is, we can't control everything that happens to us. We can't control the color of our skin, who will win the NBA finals, where we were born, who our parents are, how much tuition will be next fall, or how others might treat us. But there is one thing we can control: how we respond to what happens to us. And that is what counts! This is why we need to stop worrying about things we can't control and start worrying about the things we can. and i think i can control when i get a plane!!! not to sound demanding but proactive... my .1 cent