Problem with brand new Futaba 9CAP
Send it to Futaba service and they'll fix it under warranty. I know it sucks because my 9C had range problems but I sent it in and they turned it around in 2 days.
Problem is with any electrically component most companies won't take them back and very few will exchange them. It sucks but it's like this because of all the people who messed something up then took it back and demanded another one.