Those of you who are having trouble getting your orders are not alone. Check out this thread still going from more than a year ago with the same horror stories.

http://www.rcuniverse.com/forum/m_74..._1/key_/tm.htm

I too was willing to wait for my order. If I knew ahead that they would take 2 months that would be fine.

Two things that finally pissed me off tottaly were:


1)The repeated lies and broken promises. No less than 7 different times Doug told me on the phone and in e-mails "Your order is complete and they will ship "later this week", "by next Tuesday" or "no later than Monday" and at least twice I was told they "have been shipped". There were at least seven different excuses he used too. We've been sick. My supplier dropped the ball. Some parts took longer than expected. The anodizer screwed up. Had to buy a new lathe. Need new equipment....blah, blah.

2)He started filling orders that had been placed well AFTER I placed my order. The final straw that broke this camels back was when one of his excuses for missing another one of my ship dates was that "He was too busy filling NEW orders to get my old order out the door".

I finally did get mine and yes, the retracts really are great - but Doug cannot be trusted. His word is meaningless.