ORIGINAL: bigtim
ORIGINAL: Dick T.
ORIGINAL: Larry3215
ORIGINAL: mimoore67
I spoke to Doug, and I have learned from experience many times with smaller vendors, to call, ask if a item is in stock, when it will be shipped and then decide to pay. I too want these retracts as they seem to a great alternative to mechanical and the pneumatics, just plug and go. Don't give a vendor your money until they verbally tell you they are in stock. I know some of you have been told that the retracts were done and ready to be shipped, I hope that this was an error in communication and nothing else, but hopefully Lado-Tech will deliver in the end. People don't give out your credit card numbers for items that aren't in stock!
You need to re-read my earlier posts and those of the other upset guys.
Most all of us DID speak to Doug before ordering. I placed my order by phone. PRIOR to giving him my credit card - I was assured they would ship "later this week".
We were ALL lied to - to our faces or by e-mail over and over and over and over again.
In my case - seven times in a row.
Other guys for over a year.
I told you above and others have said the same thing - when you talk to Doug on the phone you just know he is trust worthy. Thats the way he comes across.
Dont believe it.
This is not a simple mis communication.
Its a habit. Its his standard business practice. Its how he operates.
Doug lies to his customers.
Period.
Early on before these issues arose, I chose to not order based on two similar issues; failure to respond to email requests about stock status and failure to reply to a PM here in RCU. Those failures painted an unfavorable picture so I moved on. It appears my choice proved correct.
There have been times in my two businesses (custom decals and graphic design-publishing) where unforseen circumstances have caused delivery delays or my cancelling orders. The difference here is I accept no up front money from clients....payment on delivery only. Been doing business for fifteen years this way, no regrets, and operate on money already earned.
Those of you who prepaid and have not challenged your credit card, paypal or money order are enabling poor business practices and will loose, or already have lost, your money.
that being said I have ordered 3 of the gear sets 2 I have in hand and a 3rd is in the ordering pipeline coming up on 2 months, am I worried I will get ripped off no not really.
I have not been ripped off by doug, your buisness practices are yours to chose Dick, but to declare that his company will steal your money without any proof is a bit out of line,has there been some problems with orders going long certanly there has, by the few of the complaints leveled here, there is definatly some growing pains there company is having, and not having the ability to keep up with orders is part of that.
should they not charge untill shipping, probably would be a good idea,or use a deposit type system, order a set of any other custom gear and you pay up front, would it stop the wineing about slow delivery probably not .
I think the thing that buggs me about your post Dick is you haven't even ordered a set of the gear so why complain about something you have no vested interest in,no money spent nothing to complain about, other than to criticise another company and promote your own with your posts.
a word to the unhappy if your order is so late or not delivered call them up and cancel the order, if enough do this there might be a change in a few of the policies that they have, or better yet there will be less gear to build and mine will get delivered faster.
my email has been a bit slow to be returned, but my phone messages have been returned within a couple of days on any enquiries, mater of fact I just talked to lenia yesterday about my order with a update they should be here in a couple of weeks.