I'm not 100% sure what you're saying. Is this correct- Neither the tail rotor nor the main rotors are not working properly. The main rotors have way too much pitch, however, they are throwing air in the correct direction. The tail is moving at times, but it's doing close to nothing. It's allowing the heli to spin out of control. Is that what's going on? Just making sure I understand.

Dealing with the pitch on the main blades first-
If the main rotors are pushing the heli into the ground then try the reverse on the transmitter and if that doesn't work, turn the main motors plug around in the 4-in-1. Sounds like that's not the problem though. First, verify that the servos are moving as they should. Turn the Tx (transmitter) and Rx (reciever) on. Wait for the 4-in-1 to initialize. Move the throttle up on the Tx slowly. all 3 servos should move downward at the same time, creating more pitch for the heli. Either hold the heli for this test if you feel comfortable doing so or first unplug the motor and the tail, noting which way they go back into place. If that's all working fine, the heli simply has too much pitch. This is where I have a really hard time explaining but I'll give it a shot. There are two linkages at the top of the rotors head that need to become a shorter length. Pop them off and make them shorter (less pitch). The blades need to be tracked afterward if that fixed the main problem. Tracking the blades involves making equal pitch on each main blade by adjusting the linkages I tried to describe earlier.

How new are you to helis? Just curious. And I hope what I said helps. If it doesn't make sense, let me know what part(s). And if you get the main rotors figured out I'll try to help you with the tail if it's messed up.