Yes, but he has the right to express his opinion. He is not simply bashing Cenchain, he is actually describing his own displeasure of the product he actually owns.

It is one thing to bash on something for no reason at all, but he is perfectly in his right, even in the view of RCU management and moderators, to express his displeasure.

Granted, I personally for one am a serious Savage fan, and people bash on those like crazy too, and I will be very quick to jump on them if they are simply bashing on Savages for no reason, but if they are having problems and are pissed off to no end, and no matter what you do to help him does not make it any better for him, it is seriously best to just let him vent and be on his way. Sooner or later, he will eventually walk away.