RCU Forums - View Single Post - DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here
Old 07-29-2009 | 07:17 PM
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nitrostaff1
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

ok RMA issued you can send it back for refund.

John
Nitro Planes

ORIGINAL: kygah

ORDER Number: yhst-17210252890263-87763

<div style=''margin: 0in 0in 0pt''><span style=''font-size: 10pt''>I received this order today and have some serious issues with the airplane.</span></div><div style=''margin: 0in 0in 0pt''> </div><div style=''margin: 0in 0in 0pt''><span style=''font-size: 10pt''>http://www.nitroplanes.com/f4uco4elrare.html</span></div><div style=''margin: 0in 0in 0pt''> </div><div style=''margin: 0in 0in 0pt''><span style=''font-size: 10pt''>#1 – Servo will not fit in wing. Hole is not cut out properly to receive the servo that was sent. Also, correct screws not sent to secure servo.</span></div><div style=''margin: 0in 0in 0pt''><span style=''font-size: 10pt''>#2 – Servo opening in wing, the plywood support is broken.</span></div><div style=''margin: 0in 0in 0pt''><span style=''font-size: 10pt''>#3 – Right aileron is detached from wing. Hinges are not glued in place, and control is very sloppy.</span></div><div style=''margin: 0in 0in 0pt''><span style=''font-size: 10pt''>#4 – Left aileron is VERY stiff, and has limited control movement. This may be normal and acceptable. It is securely attached to wing.</span></div><div style=''margin: 0in 0in 0pt''><span style=''font-size: 10pt''>#5 – Vertical stabilizer is out of alignment with the aircraft.Tilts to one side, and is not square with aircraft.</span></div><div style=''margin: 0in 0in 0pt''><span style=''font-size: 10pt''>#6 – Rudder is not in alignment with the vertical stabilizer. I thought the vert stab might be tilted to counteract torque of engine (similar to down and out of engine), but the rudder is out of alignment nonetheless.</span></div><div style=''margin: 0in 0in 0pt''><span style=''font-size: 10pt''>#7 – There is no way to secure the receiver and ESC. I can take care of this, but the instructions show it being included.</span></div><div style=''margin: 0in 0in 0pt''> </div><div style=''margin: 0in 0in 0pt''><span style=''font-size: 10pt''>I would like to return the entire airplane. I am very disappointed with the entire aircraft.

I can post pictures if necessary. Please advise.</span></div><div style=''margin: 0in 0in 0pt''> </div><div style=''margin: 0in 0in 0pt''><span style=''font-size: 10pt''>Respectfully,</span></div><div style=''margin: 0in 0in 0pt''><span style=''font-size: 10pt''>
Gregg</span></div>