Hi John,
I've ordered several planes, motors Esc's etc. from Nitroplanes before and have always been very happy with the products and the support.
Today I received my new E-Sky BeltCP RTF helicopter. It's beautiful. However the included 1800mAh 20c battery is deffective.
IT will not take a charge with the included charger, and will not take one with my balance charger either. It just goes into safety charge and will not charge.
The second cell is bad.
My order number is yhst-17210252890263-90909.
Here are a couple of pics, the center cell is poofed, and the foil seam is actually split open a bit.
Could you send me a new replacement battery please.
I can send the old one if you'd like it back.

Thanks in advance,
Don