RCU Forums - View Single Post - Service
Thread: Service
View Single Post
Old 08-30-2009 | 12:44 AM
  #5  
richard_mmmm
Junior Member
 
Joined: Jan 2005
Posts: 20
Likes: 0
Received 0 Likes on 0 Posts
From: sydney, AUSTRALIA
Default RE: Service


ORIGINAL: opjose

I agree something is not right in this tale.

NP doesn't ship partial shipments of a single product.

If the radio was a separate component, and the plane could not be shipped out, then you are ONLY charged for what was shipped out.
You cannot be charged for something that you'll never receive.

Nitro always advises me ( via e-mail, though I've been called twice ) if there is a reason something on my order is no longer available, then they ask what I would like to do.

You should check the charges on your card and the confirmation e-mail you received.

I'll bet you'll only see the separate radio show up.

Also as indicated contact John as indicated with your order number.


Sorry, I do not want to give the wrong information, the radio gear was a seperate item, they have not charged me for items I will not recieve, that have just removed the item that I wanted, and left items I will now have no need for.

I would have prefered it if they would have advised that they would not ship the Plane, prior to shipping the other items.