RE: Eric Clapp & Jet Central Service
I was a big fan of Eric and Jet Central but for the last couple of months I have not been able to get any help and he was always busy and going to call me back.... especially when my super bee kept being a flame thrower instead of a jet engine.... or would not turn over.. It is not fun driving a thousand miles and finding out your motor is incapable of rotation by the starter, bearing finally fried now I get a big repair bill for what should be warantee.... I was told by one of the guys at Troy Built models that he was getting ready to retire and losing his interest in being such a White Hat in a dark and murky area of the hobby... Buyer beware, he answered all my question for the first 6 thousand dollars but not so much now... My Jet Cat P80 arrived working and has been trouble free and not DOA twice in a row..... new from the factory like my Bee. Test Run??? How can an engine be test run with a defective ECU or Stuck so bad it won't even turn over when it arrives??? Of couse Eric didn't do the test but in Mexico.... He was my hero and I told him so .... at one time... Now I just want a working motor. He told me today at lunch that he would call me right back when they (the factory) got back from lunch... he finally called me back after the close of business and 3 more unanswered calls and email, now I am waiting until Monday to get a call... ???
If I am being unfair i will find out Monday but so far I am being treated like a bill collector instead of a customer...
Katarina Connors