ORIGINAL: pilott28

This is a general observation, and not intended to address Katt's specific problems.

I have owned 18 turbine engines more or less evenly split between JetCat and Jet Central. I can tell you heartwarming and not so heartwarming stories about each manufacturer, but the bottom line is, they are both reputable companies. They just aren't perfect.

They are small businesses, and that means you will run into inconsistencies and problems with either if you own enough of their products for a long enough time. They simply don't have enough employees and capital to fund the kinds of quality assurance and support programs that some of these posts imply that people expect.

Dragging them through the mud here on RCU in the name of protecting others simply does no one any good. If you have problems with one of the companies, I would really encourage you to quietly take your business elsewhere to end your frustration. But I will tell you that if you expect perfection on the other side of the hill, you simply won't find it.

Expect generally great products with occasional frustrations and you won't be disappointed.