Looking at this from outside, it seems that an official complaint needs to be made to BVM so that disciplinary action can be taken against the emplyee concerned, because if this rep is paid in kind or in monies he is an employee, any company who values their reputation or customers should take action immediatly and inform the wronged party accordingly, until this is done we can talk until we are blue in the face and BVM can say they know nothing about it, as everything before is conjecture and hearsay.

Mike