Contrary to Mr. Motorman's comments, I never said MonoKote was unchanged. In the thread he linked to, I didn't see where I said that.

If anyone has difficulty with poor-performing MonoKote, they only need to send in the remains of the bad material for replacement or credit (if we can do that). We stand behind the product 100%.

When we read comments in Newsgroups such as this thread, we want to know specific color and date information. We would also appreciate a chance to make things right with consumers by getting bad material back so we can replace it with good material.

We offer 50 different colors. This means there are 50 different possible combinations and formulae being discussed. If one particular batch of one particular color has a problem, we desire to hear from customers on a direct basis so we can take care of them to the best of our ability.

As one of the Posts pointed out, Monokote is used every day on most of the ARF's that we sell. This means we have our own experience with many of the colors on a daily basis. On a number of occasions, we have had problems with a specific batch of covering. For example, we recall a batch where the clear film was inconsistent and did not shrink equally in both directions. It is supposed to shrink 10% both along the length of the roll and 10% across the roll.

We have recently had to reformulate some colors because of prior pigments no longer being available. In particular, this change involved the reformulation of several colors in an honest attempt to match colors, opacity, and all characteristics to old material. In the conversion process, we experienced some new issues.

Again, if anyone has problems, please return the material for exchange or credit. Do not throw material away and simply complain! If you do so, you have nobody to blame but yourself.

We apologize for any inconvenience to modelers and will stand behind our products, just as we always do. If anyone has a concern or is displeased with the covering on their model, they should contact Product Support- (217) 398-8970 - 8:00 AM to 5:00 PM Central Time M-F. You can also return to us any item you believe to be defective in parts and workmanship of the original manufacture. Here's how:

http://www.rcuniverse.com/forum/m_1154095/tm.htm