Well here it is over 2 months after I tried to order my spare parts for my Shark 450 Heli. I have spent over 18 hours on Live Chat and another 5 hours on hold and still have not gotten the parts nor will I ever get them. Banana has lied to me so many times I have lost track. I filed a disput with Pay Pal and then BH gave them a bogus tracking number. Two weeks latter the part ships and its the wrong part.... again. PP closed the dispute in BH favor even though I still never got the part. BH prommised me on 7 more occasions the part was sent but it was not. Then Pete contacted me and said he drove to a different shop and shipped the part to me but then the next day in an open forum
http://www.rcgroups.com/forums/showt...1169602&page=6 said he would take the part off his own helicopter and send it to me. So yet another lie. Then the very next day tells me I wont get anything from them. I had also filed with the BBB and once again BH lied some more and flat out said I would never get the part or a refund from them.
They are evil and Pete is a pathalogical liar which is why all his workers are too.
Here is some funny reading, this is their live chat thread and shows only a few of my live chats and proves they lied time and time again.
http://www.rcgroups.com/forums/showthread.php?t=1159939
I sold the helicopter and got out of the performance heli hobby as a result of BH service. It is no longer about the part or money, heck it was only a $10 part. Its now about principal and every day I will use their live chat and screw with them as they have screwed with me.