Thank you

JCW111 - I wish I had a LHS, but the only one that carried RC closed - I have also had horrible luck with internet orders - almost everything from Tower has arrived semi-annihilated. (I guess it saved me time - I would have ended up with the same result after a few flights anyways!)

ChuckW- Thanks for responding. Recently, for example, I ordered a  Spirit Sailplane ARF, and instead, I got an ugly Fling handlauch glider. The Fling's covering was tacked on, not shrunk, and the construction quality of the wing was brutal. The fibreglass was also very rough. I assume the mixup was Tower's fault, but the shipping company made them look good. One of the wing panels was smashed into a million pieces.
I called Tower, and they sent a gift card, but asked for the glider back.

If I call the manufacturer will I get better service? Tower seems to respond accordingly, but It sounds like GP is much better.

Thank you

Graeme