ORIGINAL: OvalRacer99
My two cents on the matter is that there are people in this world who expect perfection from whatever they buy, weather it is rc, full sized cars or whatever. Those are the ones who seam to buy a certin brand and if they have a problem with the one they bought, the brand as a whole is bad.
Every body is going to have their opinions and they should never be confused with facts. I have gotten bad products as we all have and it doesn't mean that everything that company sells is junk. Novak makes millions of ESC, motors and whatever every year, so I may get one that isn't up to standards, that happens,what matters to me most is how they, or any maunfacturer, handel the problem and how they make it right.
With that being said, I also live by the saying that ''if you buy cheap, you may have to buy twice''.
I think that's a great way of looking at it. In a way, customer service is almost more important than the product being sold. I suppose that having a quality product in the first place is also a form of customer service.
I'm just curious because McWolf seems to have a certain company or two in mind in this discussion. Care to let us in on who you think those cases are "that you get a bargain and get a lot more than your expect"?