ORIGINAL: KeithjV
I purchased my parts from authorized sellers, but I didnt hang on to the damaged parts. Didnt think there was a need to. Should that prevent me or anyone else from getting upgrades? I have proof I had to purchase replacement parts.
Our response was for missing receipts.
You would have to ask Redcat that ?
Dont take the following comment personally

, just our best quess.
Most likely it is so they can get credit from manufacturer of the parts or prevent people from producing fake recipts for free parts to resell.
But you would have to ask RedCat.