Mrs. Cross..
First off thank you for being here and representing your company in a very positive way. Your presence shows how dedicated you
are to your company but even more so to the hobby itself... Where many people may scream about the 'corporate giants' taking over the hobby it is people like you who can show the corporate giant really isn't bad..
I appreciate your going more than necessary with a minor problem I had in where I had asked a question and you not only answered but also came thru with an upscale product..
Mrs. Cross, THANK YOU

Robby