<p class="bluebold">Greyhound PackageXpress

How can I reach customer service?
By e-mailing [email protected] or by calling a GPX customer service representative at 1-800-739-5020.</p><a name="customerservice_7"></a>

What do I do if I forgot my user ID and/or password?
Call 1-800-739-5020 for assistance.</p><p class="bluebold">Packages / Packaging</p><a name="packages_1"></a>

What are your package weight and size restrictions?
The maximum weight per package is 100 pounds. The extreme measurements of length, width, and height shall not exceed 30" x 47" x 82".</p><a name="packages_2"></a>

What are your packaging requirements?
All shipments must be packed in containers made of durable material and of quality sufficient to withstand handling on buses. All packages containing FRAGILE or PERISHABLE articles must be marked in large letters, preferably with appropriate labels. See Terms and Conditions for complete packaging requirements.</p><a name="packages_3"></a>

Should I leave my package open for inspection?
If appropriate, leave open for inspection. Greyhound reserves the right to open and inspect shipments when deemed necessary, and to refuse those improperly or inadequately packed, those damaged, and those containing articles prohibited for shipment. Tape will be made available to finish your packaging.</p><a name="packages_4"></a>

Do I have to have the item boxed or crated?
No, but the item must be prepared with appropriate packaging materials in order to protect the item being shipped as well as other items traveling in bus cargo.</p><a name="packages_5"></a>

Does GPX offer packing supplies and services?
GPX offers packing materials for sale at many locations throughout the US. Packing services are not yet available.</p>