destroyed plane need np help with this!!!
ok nitromodels.com maybe you can help me out here but its likely im just going to be very upset regardless..
i ordered an extra 260 from you folks about maybe a year ago, well shortly after i got it out of the box started to assemble the plane i had to deploy. so about 2 months ago i got around to finish putting it together. i put 4 flights on the thing which was powered by an os 46la with tower hobbies servos and a tower hobbies reciever.
i flew that plane for the first 3 times it was a great flying plane very impressed, the fourth was a disaster however.. the dam right wing game apart and the plane headed for the ground destroying the plane of course and my equipment that was in it, however the battery was salvagable.
NOW AFTER HEARING THIS IS THERE ANYTHING YOUR COMPANY CAN DO FOR ME, THIS WAS A BRAND NEW PLANE WASNT OVERPOWERED SO I KNOW THERE WASNT TO MUCH STRESS ON THE AIRFRAME TO MAKE THE WING COME APART. COUPLE OF THE MORE EXPERIENCED RC GUYS IN THE CLUB TOLD ME THAT THERE HAVE BEEN IN THE PAST SOME WOOD QUALITY WITH THE CHINA MADE PLANES AND THAT MY WING FAILURE COULD HAVE BEEN PREXISTING SINCE THEY SAW NO REASON FOR IT TO SNAP. AND WHEN I GOT IT OUT OF THE BOX I CHECKED IT OUT. WELL WHAT I COULD ANYWAY I WASNT ABOUT TO TAKE THE COVERING OFF THE WINGS TO SEE IF THE WOOD IS GLUED RIGHT WITH NO DEFFECTS BESIDES THE COVERING LOOKED GOOD I WOULDNT HAVE WANTED TO REMOVE IT JUST TO CHECK IT OUT THAT WOULD DEFEAT THE PURPOSE OF BUYING THAT PLANE ANYWAY.. I GOT IT FOR ITS GOOD LOOKS. BLUE WITH CHECKERED FLAGS...AWW MAN THAT WAS A SHARP PLANE. SO NITROMODELS.COM PLEASE TELL ME THAT THERES SOMETHING YOU CAN DO TO RECTIFY THIS SITUATION AND MAKE IT RIGHT WITH ME. AS FAR AS I CAN TELL IT WAS A PREXISTING ISSUE THAT WASNT ABLE TO BE FOUND BY MYSELF, SO IM NOT REALLY SURE HOW YOUR COMPANY COULD SALE A PLANE THAT WAS BROKEN.. AND IM SURE YOU PROBALLY DIDNT KNOW EITHER CONSIDERING IT WAS BOXED UP SITTING IN YOUR WHAREHOUSE FOR WHO KNOWS HOW LONG.. REGARDLESS THE END RESULT IS IM OUT OF A GORGEOUS PLANE AND EQUIPMENT. PLEASE NITROMODELS.COM FIX THIS SO I CAN BE A HAPPY CUSTOMER.
I have purchased 2 other planes from you. the extra 330 and the fiberglass f-16, the .90 size extra 330 is a great flyer but it doesnt look like the extra 260 i bought from you, the f-16 well thats still sitting in the box until we figure something out here and discuss the end result for the extra 260.
this will also be posted in rc groups maybe i will get a quicker response.