It's just more growing pains Willbilly. They seem to not be able to grow gracefully enough. Email [email protected] about cancelling your order & they should be able to refund it almost instantly.
HK as well as the rest of China was closed the 5th & 6th for another holiday. I'm retired and don't get as many holidays as they do in China.
Hobby City was ok until someone threatened to take them to court since city sounded too much like town so king it became.