RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here
I received the Airfield P-51 and it's a beauty. The main reason I purchased this with confidence was that customer support explained to me that replacement parts were available. This was not accurate. When I started the P-51 for the first time one of the blades broke off. Looks like it had crack in it. When I bought the plane I also bought the 2 blade replacement upgrade with the 2 blade spinner as it indicated it was in-stock. I was notified 2 days later that it was not in-stock. Soooo, long story boring, The 4 blade prop is out-of stock also. Totally mis-led. I have been flying for years and like most, would not purchase a plane that does not have replacement parts. I can understand the blade breaking, things happen. But I made a specific call to make sure I would be able to keep this plane flying and my confidence in Nitro Rc is damaged. A resolution needs to happen ASAP or this is my last purchase. Can you tell me exactly when the 2 blade props/spinner I bought will be delivered and exactly when the stock 4 blade will be in-stock??
Mark
Order #<span style="font-family: "Calibri","sans-serif"; font-size: 11pt; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA">830839</span>