Another thing you might consider is location. Eric is about 100 miles from you give or take a few. If for some reason you did have to send turbine in, it would get to him within a day and your turn around would be even faster. I know Jet Cat makes an exellent turbine, but when i started researching the turn around times and the cost to repair turbines, the choice led me to Jet Central.

All turbines mfg. can have issues. How quickly the handle them and in the manner they handle them is important to me. I had messed up my hand data terminal (no fault of the mfg.) when the screen was pressed up against an item in my tx. box. I called Eric to see how much a replacement was, his response was "Just send me the hand data terminal and I will take care of it". That would have saved me over $50. I had an issue with one of their starters on the turbine, called Eric up and a new one was shipped out to me and on my door step the next day. They overnighted the part. No cost to me.

I am not familar enough with Jet Cat or the other turbines to tell you how they might handle part replacement by the customer. Others may chime in on this subject.

Jet Cat has been around for a long time, and I know that if they made a sub par turbine their sells would not be what they are now.

As for reps, yes they might be biased... but that is not just for the reps. I am biased towards Jet Central, and I am not a rep.