ORIGINAL: YellowAircraft
ORIGINAL: luckyflyer
While I respect YellowAircrafts opinion I will have to disagree. My experience is that reps many times will down play or even not mention their products weakness's and build up their products strengths. Sometimes a strength or weakness weather percieved or not by the end user is not viewed as such by the manufactor or their reps. I'm not saying that this cannot happen with end user reports. My feeling is that when a large customer base gives an overall yay or a nay to a product then you can pretty much take that to the bank. For me personally the customer support from Eric at Jet Central has been stellar and he has done everything that he said that he would do. I cannot say that about the other turbines I own.
Luckyflyer
Fair enough. What you say is true a lot of the time. I know some reps who switch from brand to brand and whenever they talk about their current flag, it always has ''...This is by far the best blah blah I've ever seen/owned/flown...'' I think people see through that crap pretty readily and can filter out the ad copy from the truthful commentary. Of course, there are exceptions. In most cases, though, the product reps are very experienced and knowledgeable about their product. Most will give you the straight shotespecially the 'old school' guys. These days, it seems like some companies only require a purchase for you to become a 'rep.'
In response to reps...I had posted a question about which brand F-15 I should get. Two US reps responded. Yellowaircraft and GJC. This meant alot to me. Yes, if they make a sale they profit. However, out of all the mfg. and reps out there, these two are the only ones to have responded. This weighed heavily in my decision on which one to get. If I could had afforded the Yellow F-15, I would have gone that route as from my research, it's very scale looking and quality and support is top notch. However, being the cheap #$% I am I went with GJC F-15.