ORIGINAL: SAVAGEJIM
Yeah, that is Walmart. Their motto is a farce: ''Pay less, live better''... what a joke!
Their motto should be ''buy cheap, buy again'' because Walmart refused to do anything for me, even with maintenance measures I took to get it running again (cleaning, replacing air filter, the tune up I did, etc.) I took care of the mower even when it was running such as taking the gas out of it over the winter, Changing the oil in the spring, inspecting the air filter to keep it clean (just like one does to his RC after each run).
Yet I got the impression that the CS manager was trying to make it MY fault why the mower quit working.
Furthermore, Walmart sucks for DUMPING sorry cheap products on the market. How is putting these cheap mowers making life better if they do not last?
All that is happening is Walmart is DEPRESSING product quality by driving down minimum industry standard product quality.
Pay less, yes, I did pay less for my mower. But I sure am not living any better than if I just manned up and bought a proper lawn mower in the first place.
But really who's to blame for that?????
As consumers we mostly seem to value price over anything else. It's been lost on most people that spending some extra $$$ up front will mean far less replacement and problems down the road. All WalMart has done is to cater to what "we" seem to want. IMHO, it's our own fault. We want the convience of everything in one place and low cost items. Well, that's what we have gotten and now we get to sleep in that bed - even as it collapses to the floor
