[QUOTE]Yes, they are hard to deal with, they don't seem to care whether or not they make a sale, but if you stay with it they will come through[/QUOTE ]

Bill, if they are hard to deal with and don't care if they make a sale, and I have to haggle with them to get service, then they won't get my business to begin with.

There are too many good retailers today that want and deserve my business.

Just my opinion.