First when the airplane did arrive it was short the hardware kit, so after two weeks I finnally got ahold of someone, who said they would send it right out , well two weeks later and several trips to the hobby store and lots of glue to reglue the plane where it should have been glued at thefactorythe plane was done , and guess what the hardware finally got to me. (but didnt need it cause I had already purchased what I needed from the hobby store), so finally Im able to fly this plane, I set it up exactly like the instructions that came with the plane said to, CG was dead on so on and so on(you would think after doing this for 30 years plus I would know how to set a plane up) anyway I took it off and it would fly fine at half throttle but any more than that it would climb like a rocket, so I brought it back down and added more nose weight (which by my mesurements it didnt need ) and I took it off again and again it climbed like a rocket, So after several calls to Nitro They finally agree to take the plane back , which ment I had to cut both wings in half with a saw and also cut the tail in half to get it in the custom box , , so after paying another $120.00 to ship it back to them, they finally sent me $273.00 back the original cost was $370.00 including shiping, not to mention the $100.00 in hardware that I had to buy , not to mention the $120.00 to ship the plane back to them , and they had the nerve to take 15% as a restocking fee, Now I ask you does that seem fair? whats to restock they had to of thrown the plane away when they got it due to the shape of the plane was in when I shiped it back with the wings cut in half and the tail section cut in half the plane wasnt much good for anything but the trash, so I know they didnt restock it , to me Nitro is no more than a theif . If your planing on buying from Nitro you had better think twice, the money you think your saveing isnt worth the way your treated and its not worth the product your getting. And untill I get my full refund plus the shipping (because had the plane flown right to begin with I wouldnthave had to ship it back to them in the first place) I will continue to tell whom ever will hear me or read this. I have reported them to the BBB and well see if that does any good. but its BUYERBEWARE if your going to buy from Nitro Planes I mean after all isnt it us the consumer that keeps these folks in buissness? then why is it we get run over by them so much , I think its time to do something about them. After all with out us what do they have?