Hello:

You said: "It starts once and then when you try again it times out without ignition, when you pull the plug out the element is melted and clumped."

These are two different issues. Time Out error message indicates the turbine failed to ignite due to lack of gas in the chamber. It times out after 3 attempts to start. You do not mention the age of your turbine. If manufactured after 2007, your ECU allows for adjustments in the "START" menu of the START-INFO-RADIO-RUN screen. Please check gas value. Gas value should be 25 to 35. You say element is burned and clumped. . .the error message will then be "Glow Bad or Glow plug disconnected"

Did you perform the glow plug test outside the turbine as I previously suggested? If not, please do so and note the glow of the wire. Too high a setting and you could damage the element. Also, when pulling out the glow plug element, MAKE SURE the nichrome wire element DOES NOT CROSS AND TOUCH .

Let me know.

Eric