So true. I ordered a shaft for my T-28 480 motor from Hobbyzone, and it had the right part #, but was the wrong shaft, a simple packaging error. I called Horizon about it and they sent me a replacement, no questions. They also shipped it super fast. Absolutely outstanding customer service......
ORIGINAL: JohnBuckner
Its great to hear of positive responses to real problems from suppliers such as this rather than only just the negatives getting posted.
John