Yeah with all that being said it still does not excuse rudness or bad customer service, and Nitro is getting more famouse by the day when it comes to those two things, they dont have a good customer service , the prouducts they sell even if they are imports from China or japan or where ever , they should still stand behind them , and they do not. you can creat what ever excuse you want for them but they in fact are screwing people right and left. And if your going to use your customers as a quality controll staff they should at least be good to their customers . what your saying is because they order their planes from china and all their parts from China that they shouldnt be responsable for whats in the box even if they are selling it here , I have never heard of such a absurd statement in all my life, you sound like a poster child for Nitro and believe me they need a whole lot more than that. Quality contrioll should be Nitros biggest concern after all the finished prouduct is what Nitro is judged on. What your saying is if Nitro get screwed by China its ok to pass that screw on to the consumer. Dead Wrong
ORIGINAL: LDM
Guys you just dont know the export business . factories are sourced and looked for like little gems amoung coal . Then you find a good one , possibly two or three that have a speciality . You establish your needs based and match it to there strength , you negotiate MOQs , exclusive agreements , Sales performance requirments , ect ect . If you dont have a mole in the plant , god help you , so then you need to look at production run , it can be done based on what you negotiate , 25% 50% ect . They cant store things in China , so when they make them they need to get them shipped , so there not sitting in a warehouse waiting for you to approve , they are approved along the way , you cant check each kit , remember you negotaited with every aspect from QC , volume , price and MOQs , full container price ect ect . If your not dealing with a reputal supplier you can even get shipped a container of trash after you have paid lol . Most companys in the USA are preselling there planes , they want to know that the inbound container is sold before it even arrives , that is why Nitro PLanes runs out of stock before most plane even land . Then the risk for them is do we re-order, can we sell another MOQ , or can we order more then the MOQs , either way the containers need to be full or your paying for empty air space , so if you wonder why so many planes never come back into stock it can be because they reorder MOQ is to high and too riskey for Nitro to make another run . When you contract with a factory the first question they ask is not how much you are willing to pay , but how many you can order -that is where the power is , in your volume and your ability to sell , then all the other parts fall in line . Take away your ability to move units and new opportuntys and planes will go to the next biggest importer .
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