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Kudos to Airtronics service

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Old 02-19-2015, 04:13 PM
  #1  
otrcman
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Default Kudos to Airtronics service

How's this for quick response by Airtronics service ? I sent my RDS 8000 transmitter in due to a broken stick pivot wire last Friday. Today, the following Thursday, the transmitter is back. That's six days total. Pretty impressive, I'd say. And even though I bought the transmitter in 2008 (seven years ago), there was no charge for the repair.

I'm nobody special, but the Service Department treated me like I am. That's what keeps me buying Airtronics since my first purchase 33 years ago.

Thanks Farrall,

Dick

Last edited by otrcman; 02-19-2015 at 04:16 PM.
Old 02-23-2015, 04:16 AM
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Zippi
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Originally Posted by otrcman
How's this for quick response by Airtronics service ? I sent my RDS 8000 transmitter in due to a broken stick pivot wire last Friday. Today, the following Thursday, the transmitter is back. That's six days total. Pretty impressive, I'd say. And even though I bought the transmitter in 2008 (seven years ago), there was no charge for the repair.

I'm nobody special, but the Service Department treated me like I am. That's what keeps me buying Airtronics since my first purchase 33 years ago.

Thanks Farrall,

Dick
Same here. Been using Airtronics since the early 80's. I use to have the RDS 8000 and my wires broke off my right gimbal and I lost my plane. They replaced the wiring harness. I also had the antenna break. Sent that in for repair as well. Bought the new SD-10G TX when they came out. I liked the feel of the RDS 8000 much better than the SD-10G that I'm currently running. I'm hoping Airtronics will come out with a TX with a better feel but it could be some time.
Old 02-23-2015, 08:29 AM
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otrcman
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Zippi,

Sounds like we have similar histories as Airtronics users. I also have an RD 8000 (no longer used) and have wondered if they too had the broken gimbal wire problem. If not, why not ? Fortunately my gimbal wire failed while doing some bench testing. I'm generally not the lucky type, but sure counted my lucky stars that day.

I'm also using an SD-10. Still not entirely comfortable with it as I have small hands. I'm trying a neck strap with some success. It does seem to provide some improvement in control precision, but I worry about getting the strap mixed up in a propellor when starting engines. Also, I still revert to "thumbs" when in a tight spot.

Dick
Old 02-24-2015, 06:43 AM
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They had a know issue with the RDS 8000 with the wires being to short and breaking off. A # of guys lost aircraft due to the problem. I use a tray with my SD-10 and it works very well.
Old 02-24-2015, 06:43 AM
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They had a know issue with the RDS 8000 with the wires being to short and breaking off. A # of guys lost aircraft due to the problem. I use a tray with my SD-10 and it works very well.
Old 02-25-2015, 09:38 PM
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Yes the ATX service is top notch !

Scott Anderson
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