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experimental aircraft models customer service

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Old 02-19-2005 | 05:51 PM
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From: EUGENE, OR
Default experimental aircraft models customer service

i am sure this is an unusual post but i want to say something about this company. i ordered a model from them and when it arrived there was some damage. i called and spoke with mr. lee and he went overboard to satisfy my problems. kudos to him and his ethical way to operate a company.
Old 02-19-2005 | 05:57 PM
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Default RE: experimental aircraft models customer service

I have also talked with him in the past. I am not fond of his planes but he always answered emails very promptly and very informational
Old 02-19-2005 | 08:10 PM
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Default RE: experimental aircraft models customer service

Have to agree, I found Mr Lee very helpful. Emailed me back with all the info I asked for plus some, as well as approx shipping charges to OZ. I do like a couple of the planes a lot but shipping out here just makes them to dear.

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