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POWERLINE HOBBIES--Lack of product support

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Old 08-24-2006, 05:25 PM
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expo
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Default POWERLINE HOBBIES--Lack of product support

I wasn't sure where to post this response by POWERLINEHOBBIES.COM so I picked this one for the new guys to see.

I recently purchased a used Powerline Hobbies Edge 540. The plane had some rough covering on it and I wanted to re-do part of it to match the painted cowl and other covering. I sent an email to [email protected] requesting the manufacturer of the iron on covering they use on their planes so I could purchase a roll of red to match.

Their response:
From : <[email protected]>
Sent : Wednesday, August 23, 2006 11:06 AM
To : [email protected]
Subject : Re: covering

| | | Inbox


sorry but I can't give out that information. check with your local hobby store, they may be able to help you.thanks.


Why the secret? Aren't they proud of what they put on their plane? My local hobby shop had no idea what covering goes on it.

This isn't a flame----it's a fact!
Old 08-24-2006, 05:35 PM
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Missileman
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Default RE: POWERLINE HOBBIES--Lack of product support

It may be that they don't know either?
Old 08-24-2006, 07:02 PM
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Default RE: POWERLINE HOBBIES--Lack of product support

It's ChinaKote. Nothing you can buy in the US will match it. It is probably closest to UltraCote True Red.

"sorry but I can't give out that information." He probably doesn't know. These small importers just buy what they are offered by the Chinese manufacturers.

Jim
Old 08-24-2006, 09:31 PM
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Default RE: POWERLINE HOBBIES--Lack of product support

Yep, they know about as much about specifics as you do....sorry, but that's the way this hobby is going......
Old 08-25-2006, 03:36 PM
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expo
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Default RE: POWERLINE HOBBIES--Lack of product support

In other words, Great Planes may not know they use Monokote covering on their planes?

On a good note, JRF was right-on, Ultracote tru red was a great match.

Old 08-25-2006, 04:13 PM
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RCShadow
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Default RE: POWERLINE HOBBIES--Lack of product support

Having never had a Chinese company build planes for me, I would guess that if they "spec" what goes on it, it is more expensive in any number of ways. I would guess that it is as stated above, they have no idea what is on it.

I always just try and match it with what I can with what is available to me. I have also stipped an ARF and just recovered it if I liked the model, was satisfied with the wood used, but wanted to get rid of the cheap-o stuff. One that comes to mind is my Hobbico Brightstar that is getting a bit dated. I love the flight characteristics of the plane but wanted it to be around awhile so I recovered it with Coverite.

CJ
Old 08-25-2006, 05:03 PM
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Default RE: POWERLINE HOBBIES--Lack of product support

In other words, Great Planes may not know they use Monokote covering on their planes?
I don't think Great Planes qualifies as a "small importer". Besides, they own MonoKote and they "give" it to the chinese manufacturer to put on Great Planes more expensive ARFs. Their cheaper ARFs are covered with ChinaCote.

RCShadow is right. They charge a lot more to build an ARF to US specifications then they do if you just buy what they have to offer.

Glad the True Red worked out for you.

Jim
Old 08-25-2006, 11:40 PM
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Default RE: POWERLINE HOBBIES--Lack of product support

try contacting jared there rep at jclark. he should get back to you soon. he helped me through everything!
Old 08-25-2006, 11:52 PM
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Default RE: POWERLINE HOBBIES--Lack of product support

You know, just fly it for a few months the way it is. If it lasts and you like the plane, rebuild it through the winter. I do this quite a bit.
Old 08-25-2006, 11:55 PM
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Default RE: POWERLINE HOBBIES--Lack of product support

I just took a look at their webpage. Looks like the same crappy ol planes that you can purchase from a more reliable dealer.
Old 08-26-2006, 01:19 AM
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Default RE: POWERLINE HOBBIES--Lack of product support

guys before we start bashing get the facts. plh planes are good quality. there 46. sized edge is one of the most sought out 3d planes on the market. the extra is brand new and features great hardware and covering i.e phenolic horns.
Old 08-26-2006, 11:45 AM
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Default RE: POWERLINE HOBBIES--Lack of product support

The Edge and the Tiger Moth appear to be manufactured by Green Models, and their quality is very good. The Extra says League on the box, and their quality reputation is not very good. Some of the other items seem to be rip-offs of rip-offs of CMP and World Models designs. I would expect them to be right up there with the worst of the Ebay no-names.

You can not judge the quality of a kit unless you know who made it, and Powerline doesn't manufacture any airplanes. It is clear from the pictures on the website that they haven't even assembled and tested most of them. If they would tell you things like what it is covered with and whether the instructions are useable, you might be able to judge for yourself what you are getting, but with answers like "sorry but I can't give out that information." you are just gambling with your hobby money.

Jim
Old 08-26-2006, 08:48 PM
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decay
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Default RE: POWERLINE HOBBIES--Lack of product support

I dont know about their customer support.
But I have a Eagle 3D profile by PHL,
fit & finish is very good. Its a quality ARF.
Plane is out of production, disapointing
a lot of flyers I know of.
Old 08-26-2006, 11:12 PM
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Default RE: POWERLINE HOBBIES--Lack of product support

the extra i believe is made by league model however jared redesigned a beautiful "shulman" scheme for it. im considering getting the plane myself!!! i had the late model edge 540 and the quality was a "B" but it just wasnt the right size for me. plh is not hangar 9 however it does have some quality kits!
Old 08-26-2006, 11:22 PM
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Default RE: POWERLINE HOBBIES--Lack of product support

http://www.flyinggiants.com/forums/s...ead.php?t=3940 here is the new extra 330 L i dont believe they have pics on the site but this is the beautiful scheme
Old 08-26-2006, 11:26 PM
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Default RE: POWERLINE HOBBIES--Lack of product support

http://www.flyinggiants.com/forums/s...ead.php?t=1761 heres a pic of the hardware to....hingepoints are also used!
Old 06-09-2008, 08:49 PM
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Default RE: POWERLINE HOBBIESLack of product support

How are the quality of there electric rxr kits Im really interested in their O-59.
Old 06-10-2008, 09:56 AM
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flyinryan
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Default RE: POWERLINE HOBBIESLack of product support

I have a couple of their electric flyer's, and they all fly pretty well for the price. I also orderd a new rear stab from them, when I recieved it the mounting wholes where in the wrong spot. I emailed them about it, and 3 days later I had a new one on my door step.

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