I recently tried to make a purchase from NP and this is what they emailed back to me, CHECK THIS OUT, I have never had to give info like this before, and im not about to start know, just plain b.s. i was worned about NP, should have stayed away, ANY ONE ELSE EVER HAVE TO DO THIS, advise would be great
NitroPlanes Order ID Confirmation Request
...
From:
"[email protected]" <[email protected]>
...
Add to Contacts
To: [email protected]
Dear Customer,

This email is concerning your NitroPlanes order number
yhst-17210252890263-181762. The order is currently on hold
for security purposes. For verification we need you to
fax or email us a copy of your credit card and your ID or
driver license. You can hide or scratch out your credit
card numbers except for the last four digits. Please email
the copies to [email protected] or to our secured fax number
(516)706-0421.

Once we receive your information we will email you within
2 business days with our decision. Be assured that all
information you provide will be treated as strictly confidential
and used only in relation to verifying this order. If we
do not receive this information, your order will be placed
on hold, and will subsequently be cancelled after 10 business days.

It is our goal to avoid any problems, and to continue to conduct
business with you. Therefore it is important that we receive
this information. Should you have any questions or concerns,
please call us at (626)968-9860 Monday to Friday 9am to 7pm PST,
or email us at [email protected].


Best Regards,
NitroPlanes

That's a new one.

Iimagine it has somethign to do with an "international" order. I used to work at a place that sold online and authorizing non-US cards was a pain. I can possibly see for additional verificationif the order was from someplace like Afghanistan, Libya or the South Pole but Canada? Inever understood the need for such difficulty. I can't beleive that I am actually speaking in defense of Nitroplanes for once but I imagine it is just some stupid formality with their credit card processing company.

I cant say that I can blame them really, no offense to you of course. I had one of my cards hijacked last year and was getting peculiar things in the mail so I checked into it and disputed it all and got new cards.. no skin off my hide in the deal.. Maybe this is their way of preventing those types of fraudulent orders that potentially cost the business money in the end.. ??..

Like people said, on international orders there's a good chance they have zero protection. If it's a fraudulent charge they don't get the money, have no chance at recovering it, lose the item and the expensive shipping. I would send them the info they want without worrying. Like they said, just black out all but the last numbers.

ive received emails like that when i tried to ship the orders to my place of work, because the shipping and billing address were diffeent. www.Airborne-models.com http://www.gravesrc.com and www.troybuiltmodels.com have done that ... from then on out i never have had anymore delays