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CEN question

Old 07-14-2004, 10:32 AM
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tomandemmy
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Default CEN question

First i would like to ask the possibility of just getting a new improved truck.The others have asked in the other section im asking here.I also would like a update for those of us who need you to fix our truck (where to send the truck who to attention it to)Also time frame for getting it back.Thanks for your help im sure yall are working hard to do the right thing.
Old 07-14-2004, 02:53 PM
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Default RE: CEN question

If you are not comfortable with installing the care package yourself, please ship to the address below OR Give us a call with your information and we will issue a call tag to pick it up from your location ( take longer for UPS to process). Turn around time will be around 2 weeks including transit time.

GENESIS Care Package
1800 E. Miraloma Ave #F
Placentia CA 92870
Old 07-15-2004, 08:10 PM
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gofaster72
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Default RE: CEN question

Just wondering, what kind of trouble are you having with your truck? I have had a couple of problems but they were of my own making.
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Old 07-29-2004, 03:44 AM
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tomandemmy
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Default RE: CEN question

My truck got there on the 26th hopefully its back in 2 weeks
Old 08-02-2004, 05:39 PM
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Default RE: CEN question

they said it will ship back to me this week.Lets see if that happens.
Old 08-03-2004, 11:51 AM
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Default RE: CEN question

Hello CEN

I just wantet to know what I should do. I live in Denmark, Europe, and have bought the truck in the States(1 shipment). It is very far for me to send the truck back to you(and about 130 dollars in freight), and I do have some problems with it. I think it is a great truck, and are happy I bought it.
Now I see the great support you give the people over there, and are wondering what I should do?

The truck has so far cost me about 1000 dollars, because of freight and custom.

I see you are online now, and I look forward to hearing from you.(It is 18.53 in Denmark now)

CK
Old 08-03-2004, 11:59 AM
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Default RE: CEN question

Dragstar

You should email customer service with the issues about your truck and they will help you out to the best of their ability. Thanks.

[email protected]
Old 08-03-2004, 12:00 PM
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Default RE: CEN question

That is a very fast answer. I will try that. Thankyou very much from Denmark.

CK

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