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-   Forum questions or problems (https://www.rcuniverse.com/forum/forum-questions-problems-239/)
-   -   Photo Errors (https://www.rcuniverse.com/forum/forum-questions-problems-239/11639462-photo-errors.html)

IBJoel 06-05-2017 01:29 PM

Photo Errors
 
Hi everyone,

So we believe that besides some uploading issues stemming from iPad (which is on iPad's end), we've stopped all the photo problems that came with the switch to the new software. Are there any outstanding issues with photos on RCU?

KiwiKid 06-05-2017 07:49 PM

2 Attachment(s)
Well THIS is still a problem in the Gallery.
Comes up with this error message, when none of it applies: "There was an error posting your image. Check the size and make sure it's not overly large (e.g. 1.2Mb or more). Also, make sure it is the correct file type. Many times, a file may say ".jpg" when it is some proprietary file type from your camera or software incorrectly saved with the "jpg" extension. To be sure, just open the file in a program and when you save the file make sure you are saving it in jpg format."

IBJoel 06-07-2017 08:15 AM


Originally Posted by KiwiKid (Post 12342299)
Well THIS is still a problem in the Gallery.
Comes up with this error message, when none of it applies: "There was an error posting your image. Check the size and make sure it's not overly large (e.g. 1.2Mb or more). Also, make sure it is the correct file type. Many times, a file may say ".jpg" when it is some proprietary file type from your camera or software incorrectly saved with the "jpg" extension. To be sure, just open the file in a program and when you save the file make sure you are saving it in jpg format."

OK, and this is occurring when attempting to upload a photo into your gallery or when clicking on one of the broken thumbnails?

KiwiKid 06-07-2017 12:16 PM

It's the message you get when trying to upload a picture to the Gallery. It's somewhat strange that most uploads have failed, but some have succeeded.

IBJoel 06-08-2017 09:52 AM


Originally Posted by KiwiKid (Post 12342727)
It's the message you get when trying to upload a picture to the Gallery. It's somewhat strange that most uploads have failed, but some have succeeded.

I tested and confirmed, so I have tech working on this, now. Thanks for the head's up!

joeraf 06-09-2017 04:35 AM

Photos are squished when expanded. Firefox 53.0.3

1QwkSport2.5r 06-17-2017 10:51 AM

4 Attachment(s)
Photos from photobucket will not upload and screen grab photos will not upload.

For the the love of god, please get the forum working right.

SAB 06-19-2017 01:13 AM

Viewing Photo's is a much bigger problem, in most attempts they just don't load. RCU was always slower (on my PC) than other forums but has now become almost unusable. Don't have this problem with other Forums.

Steve

1QwkSport2.5r 06-19-2017 04:07 AM


Originally Posted by SAB (Post 12345599)
Viewing Photo's is a much bigger problem, in most attempts they just don't load. RCU was always slower (on my PC) than other forums but has now become almost unusable. Don't have this problem with other Forums.

Steve

Agreed. I have been a member here over 10 years; this is the worst the forum has ever operated. They "upgrade" the software and it literally takes 6 months to a year to get it all fixed and relatively bug-free. The site does load quicker, but that's meaningless when the functionality of the forum in general sucks. Sorry Internet Brands, but you're shooting yourself in the foot here. I can't stand RCGroups - I hate their business model. The forum sucks. BUT it always loads, everything works, and their photo upload feature for forum posts is fantastic. This forum doesn't get half the traffic it used to, and that will probably be lessened if they can't get some simple features fixed. Seriously - who uses a forum software so full of bugs? Using the membership of the forum as beta testers is totally bogus in case you (forum management) didn't know it.

IBJoel 06-20-2017 01:21 PM

When posting things "don't work" or load in general, can you please give your operating system and version and browser/version? I am looking into the PhotoBucket problem, as well as other photo-sharing services.

1QwkSport2.5r 06-20-2017 07:07 PM

For me it doesn't matter what device I use to access the site. My laptop running windows 7 and latest version of Firefox, Chrome, or even the ever worthless Internet Explorer. My iPhone 7 is what I typically use; iOS 10.3.2 (most recent version). And FWIW - the "mobile" part of the site does not work nearly as well as the "full site" option.

If the admins used the forum like the users do, they would find the problems the beta testers are (the users) finding and we wouldn't have to explain everything so explicitly.

SAB 06-21-2017 01:49 AM


Originally Posted by IBJoel (Post 12346119)
When posting things "don't work" or load in general, can you please give your operating system and version and browser/version? I am looking into the PhotoBucket problem, as well as other photo-sharing services.

My system uses Windows 7 and Chrome

Steve

RustyUs 07-23-2017 07:50 AM


Originally Posted by KiwiKid (Post 12342299)
Well THIS is still a problem in the Gallery.
Comes up with this error message, when none of it applies: "There was an error posting your image. Check the size and make sure it's not overly large (e.g. 1.2Mb or more). Also, make sure it is the correct file type. Many times, a file may say ".jpg" when it is some proprietary file type from your camera or software incorrectly saved with the "jpg" extension. To be sure, just open the file in a program and when you save the file make sure you are saving it in jpg format."

And it's still an issue. :(
Actually I get the following:

" The file you tried to upload is either NOT a jpg or gif file OR it is way too large. Sometimes, files can say ".jpg" at the end, but they are really "bmp" files. Just open your file in your image editor software and save it as a ".jpg". Then try again.

You may also wish to try reducing the size of your image (say, to 800 x 600 max) before uploading again.

Try Again
"

1QwkSport2.5r 07-24-2017 03:06 AM

Yup. Photos in posts aren't visible half the time either. I looked at a thread the other day that had 7 photos in it and only 3 would be visible. Black screen for the other 4.

IBJoel 07-24-2017 10:19 AM


Originally Posted by 1QwkSport2.5r (Post 12354431)
Yup. Photos in posts aren't visible half the time either. I looked at a thread the other day that had 7 photos in it and only 3 would be visible. Black screen for the other 4.

Could you please link me to that thread?

1QwkSport2.5r 07-24-2017 02:15 PM


Originally Posted by IBJoel (Post 12354518)
Could you please link me to that thread?

I'll go back and see if I can find it.

1QwkSport2.5r 07-25-2017 06:26 AM

Here's one example. Pictures 5 and 6 don't show up in my first post with pictures attached.

http://www.rcuniverse.com/forum/rc-n...l#&gid=1&pid=6

IBJoel 07-25-2017 08:42 AM

Gotcha. I am seeing some issues with that post.

1QwkSport2.5r 07-25-2017 10:18 AM


Originally Posted by IBJoel (Post 12354801)
Gotcha. I am seeing some issues with that post.

It happens with just about any post with more than 3-4 pictures attached. The first few are viewable and the rest aren't. Clicking on those image thumbnails specifically doesn't show the picture either.

IBJoel 07-25-2017 10:21 AM


Originally Posted by 1QwkSport2.5r (Post 12354815)
It happens with just about any post with more than 3-4 pictures attached. The first few are viewable and the rest aren't. Clicking on those image thumbnails specifically doesn't show the picture either.

I was able to view photos 5 and 6 on that post when I enlarged the and scrolled through with the arrows. Photo 6 did not display as a thumbnail, however.

1QwkSport2.5r 07-25-2017 12:50 PM


Originally Posted by IBJoel (Post 12354817)
I was able to view photos 5 and 6 on that post when I enlarged the and scrolled through with the arrows. Photo 6 did not display as a thumbnail, however.

That may work on a PC/Mac, but that doesn't work on mobile devices. Trying to enlarge the photos on a mobile device actually causes the photo viewer window to close. At least for me - using an iPhone 7 and iOS 10.3.3. I rarely use a computer to access the site.

IBJoel 07-25-2017 01:46 PM

Desktop or Mobile skin on your device? Mobile skin does not handle media super well, but we are working on a new version.

1QwkSport2.5r 07-25-2017 02:12 PM


Originally Posted by IBJoel (Post 12354864)
Desktop or Mobile skin on your device? Mobile skin does not handle media super well, but we are working on a new version.

The full website/desktop skin works best and is what I normally use - which is also why I raised such a stink about the forum collapse feature still being inoperative. It's a bit frustrating.

joeraf 08-15-2017 06:15 PM

Some photos still intermittently squished when expanded. Check http://www.rcuniverse.com/forum/rc-jets-120/11640434-t-3-pics-build-2.html#&gid=1&pid=23. Thumbnails on post #11 of that thread for example.
Windows 10 Firefox 54.0.1

IBJoel 08-16-2017 09:15 AM


Originally Posted by joeraf (Post 12360470)
Some photos still intermittently squished when expanded. Check http://www.rcuniverse.com/forum/rc-jets-120/11640434-t-3-pics-build-2.html#&gid=1&pid=23. Thumbnails on post #11 of that thread for example.
Windows 10 Firefox 54.0.1

Squished in what way? They appeared perfectly fine when I tested FF.

szempruw 08-25-2017 10:03 AM

Hope the administrator reads this. I sent a note to "Contact Administrator" and no reply. I tried to upload 8 pictures like I've done many times before to my build thread on the Pica P51. I get a message that don't have some type of legitimate clearance. I tied uploading from my MS OneDrive and also from my desktop PC to no avail. I uses Microsoft Edge and I have Windows 10. I also can't find info on how to load a MP4 video of my Landing Gear Test and operation. If anybody can give me guidance on any settings or check if I have the correct permissions, please let me know. The last time I was able to post pictures was back in February of 2017. I don't know when the RCU software was updated, but I can see the "manage Attachments section is a little different.

lexster76 09-07-2017 07:18 AM

As I didn't get a response in my other flickr specific thread (http://www.rcuniverse.com/forum/foru...ing-issue.html) I hope to get some help here as I have the same problem with some pictures being squished, others not and some are put in as attached thumbnails as well. It used to work fine up until a few months ago.
I just posted some more pictures here http://www.rcuniverse.com/forum/rc-c...l#post12366134 and cannot figure out what is going wrong. I have windows 7 x64 and have got the same issue using Chrome, Firefox and IE. I don't have this problem in any other forum.

Any ideas?

1QwkSport2.5r 09-10-2017 08:35 AM

The Admins pick and choose who they respond to and what problems they fix. Good luck getting any success.

IBJoel 09-11-2017 06:40 AM


Originally Posted by szempruw (Post 12362963)
Hope the administrator reads this. I sent a note to "Contact Administrator" and no reply. I tried to upload 8 pictures like I've done many times before to my build thread on the Pica P51. I get a message that don't have some type of legitimate clearance. I tied uploading from my MS OneDrive and also from my desktop PC to no avail. I uses Microsoft Edge and I have Windows 10. I also can't find info on how to load a MP4 video of my Landing Gear Test and operation. If anybody can give me guidance on any settings or check if I have the correct permissions, please let me know. The last time I was able to post pictures was back in February of 2017. I don't know when the RCU software was updated, but I can see the "manage Attachments section is a little different.

Did it say "missing security token"? We are working on fixing that message, but essentially there was just too much data for the system to handle at once. Try resizing or uploading one at a time.

IBJoel 09-11-2017 06:42 AM


Originally Posted by lexster76 (Post 12366136)
As I didn't get a response in my other flickr specific thread (http://www.rcuniverse.com/forum/foru...ing-issue.html) I hope to get some help here as I have the same problem with some pictures being squished, others not and some are put in as attached thumbnails as well. It used to work fine up until a few months ago.
I just posted some more pictures here http://www.rcuniverse.com/forum/rc-c...l#post12366134 and cannot figure out what is going wrong. I have windows 7 x64 and have got the same issue using Chrome, Firefox and IE. I don't have this problem in any other forum.

Any ideas?

Those pictures are looking totally fine to me. Did you try clearing your cookies for RCU?

lexster76 09-27-2017 01:06 AM

2 Attachment(s)
Sorry for the delayed reply. I just deleted the cookies. Same result on all browsers. Some pictures are large... some are thumbnail size (see attachment), some get put in as an attachment in addition to being in the post, others don't.... Before the update it used to be so simple. Insert the Flickr BCCode for the size of picture one wanted to display and that was it. It is a problem I have only had on this forum so it is not an issue with Flickr.

IBJoel 09-27-2017 09:06 AM


Originally Posted by lexster76 (Post 12371126)
Sorry for the delayed reply. I just deleted the cookies. Same result on all browsers. Some pictures are large... some are thumbnail size (see attachment), some get put in as an attachment in addition to being in the post, others don't.... Before the update it used to be so simple. Insert the Flickr BCCode for the size of picture one wanted to display and that was it. It is a problem I have only had on this forum so it is not an issue with Flickr.

OK Lexster, yeah, that's pretty weird. Could you link me to the post that this is?

scale only 4 me 10-03-2017 01:54 AM

I have the Black screen problem here,,, if I right click and "open in new tab" the picture opens fine,,

HP laptop,, Windows 10, Chrome browser.

And BTW,, I don't have this problem on RCTech,, pics load fine via the viewer there.

1QwkSport2.5r 10-03-2017 12:20 PM


Originally Posted by scale only 4 me (Post 12372548)
I have the Black screen problem here,,, if I right click and "open in new tab" the picture opens fine,,

HP laptop,, Windows 10, Chrome browser.

And BTW,, I don't have this problem on RCTech,, pics load fine via the viewer there.

RCTech works perfectly for me too - mobile or desktop.

scale only 4 me 10-11-2017 03:26 AM

OMG,, this site has become so annoying

As expected my post is ignored,, so I'm trying to read earlier posts to see if a fix has been recommended and the screen keeps re-centering because of this stupid google ad on the right.

RCU has become just about useless

IBJoel 10-11-2017 06:32 AM

Scale, we cannot replicate the problem you have. Do you have any ad block software or anything turned on?

1QwkSport2.5r 10-13-2017 12:04 AM


Originally Posted by IBJoel (Post 12374507)
Scale, we cannot replicate the problem you have. Do you have any ad block software or anything turned on?

This problem does still exist - happens to me fairly regularly. I just chalk it up to bring one of the bugs in the system that can't be fixed. You have a 50/50 shot of pictures showing up when you click the thumbnails. The problem is more apparent if there's many images posted in the thread. Sometimes only one or two images shows up of say 15 for example.

Try using a standard account - try it from your desktop computer, try it from your smartphone, try it from a tablet. Follow build threads that have a lot of pictures. I'll guarantee you'll find the problem to be quite prevalent. If the problem didn't exist, we wouldn't bother making it up. There are better things to do!

Any word on getting the other forum bugs fixed? We are going on 6 months now and the subforums are still uncollapseable. RCTech works as it should, why doesn't RCU? I'd assume they're managed by the same tech people - it seems it's managed by the same staff as this site is it seems. What are they doing over there that they can't do here?

IBJoel 10-13-2017 08:21 AM


I'd assume they're managed by the same tech people - it seems it's managed by the same staff as this site is it seems. What are they doing over there that they can't do here?
Good question

scale only 4 me 10-13-2017 09:01 AM

2 Attachment(s)
What's odd about this problem,, if I click the first thumbs or set of thumbs in a thread,,those open (most times),, but almost always if I click a thumb in subsequent posts it looks like this

Attachment 2241110

If I right click and open in new window or tab,, it opens fine

scale only 4 me 10-13-2017 09:04 AM

2 Attachment(s)
haha,, the picture I uploaded of the blank screen opens correctly,, too funny

Attachment 2241111


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