Avatar problem
 

Is anybody else having a problem uploading an Avatar? I have tried several times over the past couple weeks and every time I try to upload it I get a page cannot be displayed error after i select the file to upload.
If I put a larger file in (one that's too big) it gives me the proper error page saying the file's too large but when I use the correct file size I get the error page.

Not sure if I'm doing something wrong or if RCU has a problem. I also can't find a support email address anywhere?

Thanks

RE: Avatar problem
 

tuwood,

I uploaded one today without any error messages. I don't think it is working though, This reply is sort of a test for me. Good luck.

Airroy

RE: Avatar problem
 

tuwood,

Got mine working. Looks like there is a file size limit of 7kb, and also a dimension size limit. BTY don't forget to go to the bottom of the page and click OK after you have sucessfully browsed for and loaded your avatar.

Regards,

airroy

RE: Avatar problem
 

I think somebody fixed it. I uploaded the exact same picuture (3kb) that I've been trying for a week & it now works. Thanks mystery support guy! :D

RE: Avatar problem
 

I'm having a problem now too. I tried to upload my plain image from photo impression and that said to large. So I went to paint and resized (100x100 pixles) and it gives me the error page. What's up?

RE: Avatar problem
 

85X85 pixels is the limit...so is 7K...
I am a new member and can't create an avatar either. I get an "error saving file to disk" message ...
RCU's reply to my email was inadequate...they pointed me to scurity settigns but failed to tell me
what settings were appropriate!! I also can't attach or upload to a thread...HELP!

RE: Avatar problem
 

First, here is a detailed description of the process:
http://www.rcuniverse.com/forum/m_2887496/tm.htm

If you've made it through that process checking that your internet connection is not timing out or stalling is first. If the connection is not interupted, check if there is a pop-blocker or firewall stopping your progress?

What exactly is the error you're seeing?

RE: Avatar problem
 

As I said: "error saving file to disk" is the message....

RE: Avatar problem
 

safari won't allow uploads for unknown reasons here. try firefox and I bet it will work and I'm assuming you are on a mac

RE: Avatar problem
 

Testing new avatar ....

RE: Avatar problem
 

Testing picture upload...

RE: Avatar problem
 

Testing picture upload...

RE: Avatar problem
 

Ok... not to beat a dead horse, but I am having the avatar upload problem as well.. I have sized this thing waaaaaaay down, it is 77x80 and 4k and it still wont go. I get 500 internal errors, file too large etc. I have done the clear the cache thing, I have tried from about 4 different computers, I have turned off firewalls, eliminated routers, etc...

Anyone want to help?

I attached the photo if one of you Admin fellas just wants to make it my avitard.. :D

RE: Avatar problem
 

Nevermind. I fixed it...