highlighting problem
 

i cannot highlight text so i can wrap [img][/img]'s, or 's around it,

it cant be a problem with my computer as i can highlight text on other forums...

RE: highlighting problem
 

what is your browser and os versions?

RE: highlighting problem
 

i use internet explorer (thats the browser, right?)...what is os versions? i have windows XP, if that helps...

RE: highlighting problem
 

Same sort of problem here. When I "swipe" a whole word or sentence, only the first letter is highlighted.

IE 7 and XP Pro

RE: highlighting problem
 

IE6 and XP

It also affects the LINK button function.
When I select some text ( I have to use the SHIFT-ARROW keys to select because click-drag-mouse doesn't work) and want to create a link with that text, the LINK button used to bring up a prompt with the highlighted text prefilled in at the URL text textbox. It doesn't do that now. You have to manually fill in the URL text again no matter if you have anything highlighted

EX: [link=http://www.rcuniverse.com/forum/post.asp?do=reply&messageID=5954239&toStyle=tm]LINK TO THIS THREAD[/link]LINK TO THIS THREAD

[link]http://www.rcuniverse.com/forum/post.asp?do=reply&messageID=5954239&toStyle=tm[/link]LINK TO THIS THREAD

As you can see, the link prompt simply pushes the selected text aside and creates the text again (first Example). If you leave the URL text blank ... it simply inserts the URL and again pushes the highlighted text aside.

I copied the Error on Page text (found by clicking on the Warning prompt on the status IE status bar). It only occurs during the post.asp EDIT ( It also happens at the EDIT.asp). I can highlight text all day as long as I'm not at post.asp.
Here's the text:
LINE: 18
CHAR: 2
ERROR: Object doesn't support this property or method
CODE:0
URL: http://www.rcuniverse.com/forum/post...239&toStyle=tm

The URL is the URL displayed while writing the post.

RE: highlighting problem
 

Can you guys clear your browser cache, close all your browser windows and restart browser and retest. I think you have old javascript files cached

marc

RE: highlighting problem
 

As you can see from the QUOTE thread ... I've already done that and the problem still exists ...

Just in case, I'm not flushing correctly ... exactly how do you clear the cache? In IE6, I've hit the Delete Cookies, Delete Files, and Clear History buttons.
Where is the Clear Cache button??

RE: highlighting problem
 

delete files is correct. I am having our developer look at this bug.

RE: highlighting problem
 

Where is the (IE6, XP) Clear Cache button??

Here's another tid-bit. The area where I cannot highlight is in the textbox for the message I'm writing.
If I scroll down to the previous post(er)s, I can highlight text just fine.

So it has something to do with the function of the message textbox only ... any text outside of the message textbox is selectable.

RE: highlighting problem
 

yes. we are aware it is textbox only. that is due to the javascript functions which allow you to edit tags like bold

RE: highlighting problem
 

Sorry ... just trying to help. I guess I'll just shut up.

RE: highlighting problem
 

Can anyone with this issue make screenshots of browser's
'About' window?

Menu -> Help -> About

so far we are unable to duplicate across any browser here.

RE: highlighting problem
 

Will do when I get home today.

RE: highlighting problem
 

Ok, here it is ...
http://dtipton.home.att.net/img/IE6.jpg

RE: highlighting problem
 

thanks. this is helpful

RE: highlighting problem
 

Hi Marc. Same problem and same version of ie with SP2 here. I noticed the same thing start ~10 days ago if that helps you narrow it down any.

PR

RE: highlighting problem
 

can I get more screenshots posted here of your browser as I requested above. we will have tough time to fix this without that info

RE: highlighting problem
 

Here ya go.


Edit: Let me make a better one, can't read this one, deleted this one.


Try this one...

RE: highlighting problem
 

How's this screen shot:
http://dtipton.home.att.net/img/IE6_2.jpg

RE: highlighting problem
 

Hi Marc,

Are you getting anywhere with this? I should be around the PC most of tomorrow if you need any more info to help solve this issue. As of right now there is no change. Cleared the cookies and temp files (again) but still can't get the "drag to highlight" to work.

LMK

RE: highlighting problem
 

Been on two week vacation. It's July now and the problem still exists.

Too bad they can't just undo the upbug (upgrade) they did that caused it in the first place. Believe it or not, this did work in the past.

RE: highlighting problem
 

Bumping the thread back to the top for the benefit of the NEW users experiencing the same problem and starting new threads for the same problem.

Continue sending in your OS and browser data to the admin and they will continue to not fix it!!!!

RE: highlighting problem
 

Bumping the thread back to the top for the benefit of the NEW users experiencing the same problem and starting new threads for the same problem.

Still broke.
http://dtipton.home.att.net/img/IE6.jpg

RE: highlighting problem
 

Problem still exists. It's been a while since the problem was first reported.

Have you gotten closer to resolving the issue or have you abandon all efforts ... making us that are having the problem "expendable"??

http://dtipton.home.att.net/img/IE6.jpg

RE: highlighting problem
 

No response from RCU??? I guess we've been abandoned in place ... with no expectations of ever resolving the problem.
Too bad ... I'm gonna miss RCU :(:(

http://dtipton.home.att.net/img/IE6.jpg

RE: highlighting problem
 

Sorry to hear you're moving on tippy. [sm=disappointed.gif] Marc runs a class act and with you having been here as long as I have, I would think that you'd know that. Some of the time there are bigger fish to fry than the one that appears most important to us. There are work arounds and I've told people how to do it more than once as well as some of the others here. I don't mean to be bagging on you but in the world of technology, if you see a problem it's best to have a solution when you keep bringing it up. Lay down the stick bro the horse is dead.

RE: highlighting problem
 

I thought this problem was just me, it was driving me nuts! I started noticing others must have had the same problem as no one edits their quotes for needless content.
This problem should be a priority, as people can't highlight needless text and pics when quoting, they have to backspace all they way through it. There for they quote everything, and paragraph after paragraph, picture after picture get quoted and duplicated over and over.
I will try to take screen shots of this annoying problem, even more annoying than the annimated advertisements [:'(]

RE: highlighting problem
 

MT,

If you left click and drag on the last letter of the text you want to highlight, hold down the Shift key and then left click and drag the first letter of the first word to highlight that still works. This is how I did the edit on your quote. Not as easy as just draging across the text but it beats doing the back space thing.

RE: highlighting problem
 

How can it be a dead horse if others keep posting about the problem. Appears this horse is alive and well ...

Want to get truly annoyed with this ... In IE, go to Tools, Options, Advanced ... and uncheck the "Disable Script Debugging" for both IE and Other.

Now see how these great work arounds work.

BTW ... in case anyone is interested ... the debugger errors on LINE 17 on EVERY click in the textbox.
This is where the debugger dies:

function getActiveText(selectedtext) {
//bodytext = (document.all) ? document.selection.createRange().text : document.getSelection();
----> bodytext = (!window.getSelection()) ? document.selection.createRange().text : window.getSelection().toString();
//alert(bodytext);
if (selectedtext.createTextRange) {
selectedtext.caretPos = document.selection.createRange().duplicate();
}
}

As for providing a solution ... how can I??? The RCU software was working fine several months ago. Now it doesn't. Something on the RCU end is causing the issue and I am not an RCU software tech so it would be literally impossible for me to provide a solution to RCU to fix a problem they created.

RE: highlighting problem
 

I just highlighted your "error message" from the debug tool by click, drag and delete. Upgrade your browser Tippy. IE 7.0 is available from MS and like always, it's free. (hint, here's your solution) I had another issue with some software and low and behold it FIXED the problem with highlighting a quote here on RCU too. :eek:

RE: highlighting problem
 

Click, shift+arrow key, delete does that too.

Let me get this straight.

IE 6 worked great on RCU ... no lack of highlight problems.

RCU installs some code that makes IE 6 glitch ...

I have to upgrade to fix the problem they installed ?

What other features besides being able to do what I use to be able to do several months ago do I gain by going to IE 7????
Upgrading to regain a feature I use to have in a previous version is NOT an upgrade. That's called a patch.

So ... your saying I should install the IE7 patch to fix the bug that RCU can't fix??

If RCU has abandoned the efforts to resolve this issue for IE 6 users (dead horse scenario) ... then RCU needs to make a public statement to the users concerning this. They need to advise all users and future users that RCU no longer works correctly with IE6 and recommends users install the IE7 patch for things to work correctly.

I don't want to go through the up-patch process and then have RCU post the next day "... we fixed it ...".

I want to know that RCU has completely given up all efforts to fix this before I change my software to accomodate their bug.

Otherwise ... the next user with IE 6 will simply start another thread stating they have a problem.

If RCU announced they can't fix the bug and suggests we all install the IE7 patch, then I might be more receptive to the patch.

The last word from RCU concerning this issue was:
Everything else has been " ... clear your cache and post your browser version ..."

All I want to know is ... what did the developer come up with after two months of debugging???
If the developer says it's hopeless and we all should up-patch, then post it here.

RE: highlighting problem
 

I have spent almost a grand on my dev's time trying to find this issue to no avail. we cannot duplicate it on our workstations with ie6 or 7 so this makes it very difficult to troubleshoot and solve this. We made some changes which fixed the formatting code on the posting text areas and that broke something on a small % of users for reasons we still cannot determine and likely cannot until we can duplicate it. I have had 2 developers along with myself try to duplicate this and we have been unable to do so. We realize it exists but have no way to test and see what might fix it or if it does.

RE: highlighting problem
 

Well someone needs to send their computer to rcu to trouble shoot there.

RE: highlighting problem
 

Does your LINK application work??

Finally broke down and upgraded to IE7. Still has the occasional hesitant hi-lite but much better.

The LINK function is still broke ... yes ... even with the Almighty IE7.

I highlight a word (much easier thanks to IE7) like I did with IE6. I click the LINK button. Prior to RCU installing their unfindable bug several months ago ... when a word was highlighted and the LINK button clicked ... the highlighted word would automatically appear in the URL name textbox. All you had to do is enter the URL and click OK.
You would then see the previously highlighted word as a link. Very simple.

Now that RCU has inserted their unfindable bug ... here's how it works now.

The "add a link" prompt opens empty (blank URL and URL name). You have to fill in the URL name yourself (regardless of what you highlighted). When OK is clicked ... the URL name you entered displaces the highlighted word. It's as if the LINK function no longer is interactive with the post text. It's just on it's own.
So instead of highlighting a word that you want to be a link ... you have to just click where the link is to be inserted and do everything from inside the prompt.

It's sad that IE7 didn't magically fix this problem like it was claimed.

Good luck.

RE: highlighting problem
 

we will be having a a major upgrade which was delayed due to circumstances beyond our control that will have a wysiwyg editor and solve all this across all browsers. timelineI do not want to give since some of that is still out of our control but I am pushing to make it happen much sooner rather than later I assure everyone