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I ordered parts, but get no response

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Old 09-29-2005, 07:08 PM
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aircowboy
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Default I ordered parts, but get no response

I ordered parts from US engines and its been almost a week and they havent shipped. Are they still in business?
Old 10-31-2005, 03:31 PM
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Grizak
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Default RE: I ordered parts, but get no response

I ordered parts almost 3 weeks ago from USQ Engines, and they have not shipped. Has anyone had any luck ordering from them in the last few months?

Thanks,

Grizak
Old 11-06-2005, 09:17 PM
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RDonovan
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Default RE: I ordered parts, but get no response

I ordered a US 41 engine from them on 10/2/05 and they still have not shipped. There is no customer service phone listed on their web-site. I have had several e-mail responses from them promising shipment within 1 or 2 weeks. So far nothing. At least they haven't billed my credit card. This is no way to run a business.

Richard
Old 11-08-2005, 10:58 PM
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DKjens
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Default RE: I ordered parts, but get no response

Reading this, I ask myself, why in the world would anybody buy an engine from a company like this?
DKjens
Old 11-08-2005, 11:37 PM
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I_Fly_Coolers
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Default RE: I ordered parts, but get no response

Why not just go through www.bennettbuilt.com I KNOW he is in business!!
Old 11-14-2005, 11:29 PM
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AirmanBob
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Default RE: I ordered parts, but get no response

About 5 months ago I ordered a muffler for my US 41 from them and I got it in no time at all.

Bob
Old 11-15-2005, 05:58 PM
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WoodyRC
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Default RE: I ordered parts, but get no response

US Engines and Quadra merged, Hanspeter Naef is running the combined company, I have also been having a hard time getting parts, information, or a call back. I think the only thing left to do is go shopping at B & B. Hanspeter will respond by e-mail on occasion but I have been waiting for over 3 weeks to hear if parts are in stock. Anyone have a Pistion, rings and wrist pin with clips for a Q-100 RSS engine. I guess I'll have to leave the office early to get Dick at B & B on the Phone before 5:00 EST. http://www.bennettbuilt.com/ phone 574-277-0499[&o]

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