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-   -   New Velox Break issue (https://www.rcuniverse.com/forum/global-jet-club-product-supports-531/11643277-new-velox-break-issue.html)

76Phantom 11-29-2017 07:27 AM

New Velox Break issue
 
2 Attachment(s)
I recently purchased a velox XL, When I inspected the gear and breaks I noticed that the breaks were damaged. They have abrasions all across where the orings are seated. When I contacted Cindy and informed her of the issue she said they would send out replacement parts. Yesterday I received orings, which by the way are not even the right size. Orings are the not issue, the breaks are the issue, I sent her this attached picture showing the damaged breaks. This is going on three weeks now and I'm getting tired of this back and forth. Why can't I just get a set of replacement breaks for my velox? why is this so hard to get this corrected? Does anyone have a set of breaks that I can get so I can fly my jet without having to wait another 2 to 3 weeks just to get the wrongs parts. See the picture I sent attached.

Attachment 2246507

76Phantom 11-30-2017 08:34 AM

I ended up contacting FB jets directly and informed them of the situation. They will be sending me a replacement brake drum for the damaged one. Special thanks to FB Jets for taking care of this for me.


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