XL PATRIOT AXLE PROBLEMS
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XL PATRIOT AXLE PROBLEMS
Bax, just wanted to let you know my experience with Tower, and Great Planes support=I ordered a axle set from LHS per part number GPMQ4278 listed in the instruction manual of the patriot xl and they received it from Tower-the trouble is the axle set will not fit the Robart Gear Set-this axle is for a fixed gear bolt on with a nylon insert nut-I called the LHS which told me that it was my problem and to contact Tower since there are no returns for Special Orders-which I would tend to agree with LHS-I gave them the part number and they got it for me. I called tower to verify and they told me after a 10 minute hold-the rep told me that it was a option and to call GP-which I really couldn't understand, So I called GP and spoke with the rep and after a 15 minute long distance hold-The rep explain to me that it was a option and there was nothing he could really do about it and really had the attitude of "SO WHAT"-So now I have spent probaly $10.00 in phone charges for a $4.00 axle set that I have already paid for and still do not have a axle set-My model is ready to fly but here it is on Friday afternoon and it will have to sit out another weekend because I cannot get the right axle set. I do not mean to vent but I need some help-the right part number and where to get one-thanks