Agman29

My Feedback: (4)

Ok, here is why I dislike these people. I sent them an email about a year ago asking about their Champ and the Beaver. I got no response. So What! But I buy an Ikon Beaver and need some info on it, so I write to them and it went like this:


I recently bought an Ikon Beaver from a club member, but I don’t know what the CG or the control throws are. Can you help me with this info? Thank you


I got an immediate response from them:

We will respond to your request within 24 hours.
Thank you.


9 days later, after I hear nothing, I write this:


Dang, 24 hours was 8 days ago. This is the second time that I have written
you and have been ignored. Thanks for great customer service!
.


This is what I got back:


> We will respond to your request within 24 hours.
> Thank you.

SilverEagleBW

My Feedback: (1)

Agman,Looks like they went out fo businees from what i see.They had the place up for sale not to long ago.If i had the bucks i would buy them out and redo the whole line and add a few new designs.

GarySS

My Feedback: (13)

From what I hear right here in RCU the owner died and the product line was picked up by another individual. He was quite ill prior to his death.

Spad_man

My Feedback: (8)

Try calling 1-800-717-4508, they answer there phone 9:00 AM. untill 5:00 PM. Pacific time. Good Luck!

Gizmo-RCU

My Feedback: (27)

The prior owner, Mr Neely died recently after a very long illness, thus the problems in quick response.
I have been told the entire business has been sold to a Spokane Washington man who plans on starting it back up soon.
Emil Neeley was a club member at one time and did come to our field at times, health permitting, oxygen bottle and all. He was a nice person who will be missed by all.
Hope this clears up the mystery some.....

Agman29

My Feedback: (4)

I got an email for Ikon this morning and he should call me soon. I will apologize to him for writing this thread.