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wrong cowl sent!

Old 11-02-2007, 06:14 PM
  #1  
BobbySonic
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Default wrong cowl sent!

Hi I order a replacement cowl for a 50cc katana but received a cowl for the 50 size katana. How can we correct this and have you send me the correct cowl for a 50cc katana?
My order # is yhst-17210252890263-30165 confirm receipt!

Thanks

Old 11-02-2007, 10:22 PM
  #2  
nitrostaff1
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Default RE: wrong cowl sent!

Sorry buddy,

Sorry that our warehouse made this mistake. Currently this model is sold out otherwise I would've open a new kit and get you the cowl. I'll ask the manufacturer to ship to you directly from china via EMS express mail. I'll follow up on this one. Sorry for the incovience.

John
Nitro Planes



ORIGINAL: BobbySonic

Hi I order a replacement cowl for a 50cc katana but received a cowl for the 50 size katana. How can we correct this and have you send me the correct cowl for a 50cc katana?
My order # is yhst-17210252890263-30165 confirm receipt!

Thanks

Old 11-08-2007, 07:51 AM
  #3  
BobbySonic
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Default RE: wrong cowl sent!

Thank you Nitro planes I received my replacement cowl for my 50cc katana last night via UPS. Thank you for resolving the problem speedly, I will continue to do business with your company in the near future!

Bobby

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