gossamerthemonster

I contacted the "chat help" on 6 Aug 2008 about this, was told someone would contact me. It's been a week now and still have not heard a word.

Order number yhst-17210252890263-50256

I ordered the "New ARF! Yellow Ultimate 90A45Y_Gas_Ultimate40Yellow"

but I received the Old "Yellow Ultimate 46 - 41.5" ARF yeul4643"

Are you going to replace this bipe or am I stuck with the wrong plane.


Paul

nitrostaff1

on the outer box there is a code can you tell me what does it say?

John
Nitro Planes

gossamerthemonster

There are three decals, 1. Yellow OLD 2. (of course the correct model number) 90A45Y. and 3. Z 90A45Y_Gas_Ultimate40Yellow * 1

nitrostaff1

the one you got has stars right? the one you ordered doesn't have stars.

ok I know what the problem is.

You ordered this http://www.nitroplanes.com/newaryeulbi4.html

but you received this: http://www.nitroplanes.com/yeul4643arfn.html instead.

Sorry the original one is sold out. However both plane are the same just color scheme is different. If you want I'll take it back for a full refund.

Let me know

John
Nitro Planes

gossamerthemonster

Yep, that's right. Seems the outer carton was mislabeled.

I guess I'll keep it rather than wasting $ on shipping fees and time waiting for the other. Still not a bad deal for the money. On the other hand that's 2 for 2 botched orders so far. Hopefully, the next one will work out.


thanks,

paul

nitrostaff1

NP will make it up. I'll give you a free shipping on the next order.

just mention this order number next time.

John
Nitro Planes

simmo8

yummmmmm pringles

gossamerthemonster

works for me, thanks a bunch.