OMP ISSUE
#1
Thread Starter
Senior Member
Joined: Oct 2005
Posts: 184
Likes: 0
Received 0 Likes
on
0 Posts
From: Gardner,
KS
First off I would like to say my new Katana V2 is awsome. It was better than expected very nice packageing and very good quality no wrinkles what so ever.
But I will never and I mean never buy anything from OMP again.
I ordered a yellow version and was sent a white. I clicked on the yellow version link while I was talking to Vicky on the phone who I also told I wanted a yellow. I sent the following email to OMP:
I ordered a V2 46 a couple of days ago. I asked for a yellow one. You sent me a white one. I do not want to bother sending it back as I want to fly this weekend. With the holiday and everything I would have to wait to long. I would hope you could compensate me somehow for the mix up. My phone is -----------.
Thank You
Shayne Leffert
----------------------
Logansport, IN 46947
And this is the answer I got:
Shayne,
---------Leffert order a white Katana ARF on 11 Apr. You got what was ordered.
John
And I sent this in reply:
I clicked on the yellow on your web site and also told the lady who answered the phone I wanted yellow she said she had one in stock. I clicked the right link on your website for a yellow plane and it took me to paypal and I paid. You do not have to be so short. "You got what was ordered". What kind of answer is that. I think that is terrible . Do think your link on the website may have messed up? Ask the lady who answered the phone what color I wanted.
Unbelievable! I will post your email on RCU
SHAYNE
Again no issue with plane it is very nice and of wonderful quality but I do have an issue with John being rude short an simple.
But I will never and I mean never buy anything from OMP again.
I ordered a yellow version and was sent a white. I clicked on the yellow version link while I was talking to Vicky on the phone who I also told I wanted a yellow. I sent the following email to OMP:
I ordered a V2 46 a couple of days ago. I asked for a yellow one. You sent me a white one. I do not want to bother sending it back as I want to fly this weekend. With the holiday and everything I would have to wait to long. I would hope you could compensate me somehow for the mix up. My phone is -----------.
Thank You
Shayne Leffert
----------------------
Logansport, IN 46947
And this is the answer I got:
Shayne,
---------Leffert order a white Katana ARF on 11 Apr. You got what was ordered.
John
And I sent this in reply:
I clicked on the yellow on your web site and also told the lady who answered the phone I wanted yellow she said she had one in stock. I clicked the right link on your website for a yellow plane and it took me to paypal and I paid. You do not have to be so short. "You got what was ordered". What kind of answer is that. I think that is terrible . Do think your link on the website may have messed up? Ask the lady who answered the phone what color I wanted.
Unbelievable! I will post your email on RCU
SHAYNE
Again no issue with plane it is very nice and of wonderful quality but I do have an issue with John being rude short an simple.
#2
Senior Member
My Feedback: (9)
Joined: Jun 2003
Posts: 336
Likes: 0
Received 0 Likes
on
0 Posts
From: Washington Court House,
OH
Shayne,
Sorry to hear about the mix up, We have double checked the links on the web site to be sure there is not a problem. I have attached a copy of the paypal order that came thru, it did come thru as a white Katana. We did ship you a white Kat as that was what the order said. I understand that you spoke with Vicki and told her you wanted a yellow one, but how can we be sure that you didn't change your mind about the color after hanging up? Thus we shipped what was ordered. Yes Johns email was a little short, Mike and I have both scolded him
Again, I apologize for any mix up in your order.
Shopping Cart Payment Received (ID # ********************)
Name:
******** Leffert (The sender of this payment is Verified)
Email:
*********@comcast.net
Payment Sent to:
[email protected]
--------------------------------------------------------------------------------
Shopping Cart Contents
Qty Item Options Price
1 48" Katana V2 46 ARF - White base color - Price includes shipping
Item #48katanaarfwhite $***.** USD
Amount $***.** USD
--------------------------------------------------------------------------------
Order Description:
Shopping Cart
Item Total:
$***.** USD
Shipping:
$0.00 USD
Handling:
$0.00 USD
--------------------------------------------------------------------------------
Total Amount:
$***.** USD
Fee Amount:
-$**.** USD
Net Amount:
$***.** USD
--------------------------------------------------------------------------------
Time:
11:44:04 PDT
Status:
Completed
Seller Protection Policy:
Eligible
Attn. Sellers:
You must ship to the address shown below to be protected under PayPal's Seller Protection Policy.
--------------------------------------------------------------------------------
Shipping Address:
******* Leffert
**************
**************
United States
Confirmed
Sorry to hear about the mix up, We have double checked the links on the web site to be sure there is not a problem. I have attached a copy of the paypal order that came thru, it did come thru as a white Katana. We did ship you a white Kat as that was what the order said. I understand that you spoke with Vicki and told her you wanted a yellow one, but how can we be sure that you didn't change your mind about the color after hanging up? Thus we shipped what was ordered. Yes Johns email was a little short, Mike and I have both scolded him
Again, I apologize for any mix up in your order.Shopping Cart Payment Received (ID # ********************)
Name:
******** Leffert (The sender of this payment is Verified)
Email:
*********@comcast.net
Payment Sent to:
[email protected]
--------------------------------------------------------------------------------
Shopping Cart Contents
Qty Item Options Price
1 48" Katana V2 46 ARF - White base color - Price includes shipping
Item #48katanaarfwhite $***.** USD
Amount $***.** USD
--------------------------------------------------------------------------------
Order Description:
Shopping Cart
Item Total:
$***.** USD
Shipping:
$0.00 USD
Handling:
$0.00 USD
--------------------------------------------------------------------------------
Total Amount:
$***.** USD
Fee Amount:
-$**.** USD
Net Amount:
$***.** USD
--------------------------------------------------------------------------------
Time:
11:44:04 PDT
Status:
Completed
Seller Protection Policy:
Eligible
Attn. Sellers:
You must ship to the address shown below to be protected under PayPal's Seller Protection Policy.
--------------------------------------------------------------------------------
Shipping Address:
******* Leffert
**************
**************
United States
Confirmed
#3
Thread Starter
Senior Member
Joined: Oct 2005
Posts: 184
Likes: 0
Received 0 Likes
on
0 Posts
From: Gardner,
KS
No problem. When I ordered I was talking to Vicky and made sure she had everything including the paypal payement before I hung up. She looked at the payment before I hung up. She said if I ordered fast she could ship that day.
Anyway I am more than happy with the plane I recieved. I just would have liked to have yellow.
This plane is one of the best arfs if not the best arf I have put together. The covering on this plane is flawless and all the pieces fit perfectly. I would reccomend one to anyone.
Just don't order from rude John

Maybe John should go to anger management classes like Adam Sandler 


Thanks for the response.
Shayne
Anyway I am more than happy with the plane I recieved. I just would have liked to have yellow.
This plane is one of the best arfs if not the best arf I have put together. The covering on this plane is flawless and all the pieces fit perfectly. I would reccomend one to anyone.
Just don't order from rude John


Maybe John should go to anger management classes like Adam Sandler 


Thanks for the response.
Shayne
#4

My Feedback: (3)
Joined: May 2002
Posts: 4,319
Likes: 0
Received 0 Likes
on
0 Posts
From: Beavercreek, OH,
Glad you are happy Sirex. Again, we receive many calls a day and best thing to do if you give Vicky specifics is to go ahead and place the order with a cc while on the phone. Otherwise we process the orders as they come in on Paypal. I think you will be very happy with the GMS 47 and Katana combo. ALso John is actually a nice guy as most would claim. But everyone has a bad day! We just need to go out and do more flying!



