My CERMARK and Steven Chao experience
#1
Thread Starter

Hi guys,
I am having a problem to get an order delivered, which I had paid for in early September. All my emails sent to Steven remains unanswered and I am starting to wonder if maybe I have been scammed or weather I am just the victim of very bad customer service.
Anyone out there able to shed some light on the CERMARK situation for me. Or perhaps have contact with Steven Chao and able to put me in touch with him directly.
Thanks for your help.
Jan
I am having a problem to get an order delivered, which I had paid for in early September. All my emails sent to Steven remains unanswered and I am starting to wonder if maybe I have been scammed or weather I am just the victim of very bad customer service.
Anyone out there able to shed some light on the CERMARK situation for me. Or perhaps have contact with Steven Chao and able to put me in touch with him directly.
Thanks for your help.
Jan
#2

Joined: Jan 2007
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From: Mooresville, NC
I sent Cermark a MLD 28 on Octo 26 for repair and have a FedX delivery receipt that it was received. Ever since I cannot contact them by phone or email. I happen to be in Southern Cal for Christmas so I drove to both their new address (a vacant suite in a large complex) and their old address (some guys making Tshirts) and Cermark is not to be found. Unless Steve can explain this situation I wouldn't try to do business with them as I seem to be out an MLD 28.
#3
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Joined: Sep 2005
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From: shanghai, CHINA
CERMARK is no longer the distributor of MLD , any question please contact MLD([email protected]) or SDShobby



