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JetCat Customer Service

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JetCat Customer Service

Old 09-20-2018, 11:48 AM
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Default JetCat Customer Service

I don't post too much, but like to give credit where credit is due. I Had an older P-140 RX that I bought, been sitting for a long time. When I put it in a jet to start it, the fuel pump didn't work. I filled out the form, sent to George and 2 days later I got a call asking what was going on. He told me next time I get something like that to just call him, 9 times out of 10 he could give a quick workaround and probably could have saved us both some time. He checked the pump while I was on the phone, turned out to be bad, but he replaced it, updated my software and made some adjustments. Sent me an invoice and my turbine is back on it's way!!!

He also told me of a new 140 class engine coming down the pike at some point, in a little bit bigger of a can than the P-100..Sounds nice!!!

Just wanted to put out there the great customer service I received...Thank you George!!!!!!
Old 09-20-2018, 01:38 PM
Dave Wilshere
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Location: Watford, UNITED KINGDOM
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