Hitec servo NG
11-20-2002, 08:00 PM
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Hitec servo NG
Hitec DS servo bad,2 long dist.phone calls to service dept. to have it picked up,9 days later no pick up,service no better than servo,Servo brand new,price for servo,shipping and tax $100.00 Should of used other brand and listened to fellow flyers to be cautous with Hitec 5695mg,Also heard they have some sort of a recall on them,Will not buy any more,So far poor service from servo and service dept.....
11-20-2002, 10:14 PM
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Pick up YES
9 days ago they told me they would send a call tag for pick up,What am l to think? 2nd phone call confirmed same,l am only 100 miles from their buss. add.,Maybe stage only comes thru there one day a week
11-20-2002, 10:16 PM
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pick up
Pick up the servo? ? I sent them a servo once, to have it reverse programmed. It cost $1.30 to send it from Florida to California. They did the work for free. Didn't even use the return postage that I had included.
A bit of advice Yale - It's very hard to understand your thoughts. Try to break them up into sentences.
A bit of advice Yale - It's very hard to understand your thoughts. Try to break them up into sentences.
11-20-2002, 11:50 PM
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Hitec servo NG
Well,
I have used many Hitec digitals - no problems so far. I did plug one in reverse polarity (airtronics receiver) and blew it up. Sent it to Hitec, they decided to replace it with a brand new one and only charged me $30 US. I thought that was great of them. Got it back quickly too.
AJC
I have used many Hitec digitals - no problems so far. I did plug one in reverse polarity (airtronics receiver) and blew it up. Sent it to Hitec, they decided to replace it with a brand new one and only charged me $30 US. I thought that was great of them. Got it back quickly too.
AJC
11-21-2002, 02:32 AM
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Hitec servo NG
Yale
Would you share your servo specific problem with us??? I have never heard of the 5945 servo's having any failures, with the exception of some very early release models that were over driven past programmed parameters... The recall you mentioned is to reprogram all Hitec Digitals to work with all other manufacturer's equipment, without issues that were recognized and experienced with field use.
If Hitec offered to have the servo picked up as you mention, assuming UPS is involved. It takes a while for the process to happen. Typically a week or better and at substantial cost to Hitec, if I recall it costs around $15.00 for this service plus shipping expense. I'd have sent it to them via US Mail. Most likely you'd have had it back in a matter of days...
Would you share your servo specific problem with us??? I have never heard of the 5945 servo's having any failures, with the exception of some very early release models that were over driven past programmed parameters... The recall you mentioned is to reprogram all Hitec Digitals to work with all other manufacturer's equipment, without issues that were recognized and experienced with field use.
If Hitec offered to have the servo picked up as you mention, assuming UPS is involved. It takes a while for the process to happen. Typically a week or better and at substantial cost to Hitec, if I recall it costs around $15.00 for this service plus shipping expense. I'd have sent it to them via US Mail. Most likely you'd have had it back in a matter of days...
11-21-2002, 02:47 AM
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Re: bad servo
Originally posted by Captainbob
What i can't understand is why someone would pay a premium price for second rate equipment? For $100 bucks you could have had a JR 8411.
What i can't understand is why someone would pay a premium price for second rate equipment? For $100 bucks you could have had a JR 8411.
AJC
11-21-2002, 02:07 PM
#14
Hitec servo NG
Hey Woketman, the only ones that ever broke were the ones I had to dig out of the ground after I smoked one in, Ha Ha. Yes, I can admit to a dumb thumb now and then, mostly when I get too cocky three feet off the deck inverted. Heed my Louisiana battle cry "hay ya'll, watch this!!".
Mike
Mike
11-21-2002, 03:12 PM
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Servos!
For what it's worth,
I bought a new JR 8411 yesterday and after close inspection I noticed there was no back-lash in the alloy gears. I have used the 8411's in several planes and they all had some back-lash. As a mater of fact I had to look at the back side of the plastic box to make sure it had alloy gears and not nylon. I think JR has remedied the problem. With all the feed back they received from dissatisfied customers, they resolved it.
Ken..........
I bought a new JR 8411 yesterday and after close inspection I noticed there was no back-lash in the alloy gears. I have used the 8411's in several planes and they all had some back-lash. As a mater of fact I had to look at the back side of the plastic box to make sure it had alloy gears and not nylon. I think JR has remedied the problem. With all the feed back they received from dissatisfied customers, they resolved it.
Ken..........
