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Problems contacting Wren!

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Old 09-13-2007 | 10:24 AM
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From: Jackson, MS
Default Problems contacting Wren!

Has anyone else had problems contacting Wren by email? I go to their web site and click on the info email link but Sara doesn't seem to get my emails. I tried to order a couple of fod screens for my MW54's about three months ago but have not received them and I cannot get in touch with Sara.

Does anyone have another email address that might work?

Thanks.

Hal
Old 09-13-2007 | 10:31 AM
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From: Christiana, TN
Default RE: Problems contacting Wren!

Be patient and try again. She just emailed me..........
Old 09-13-2007 | 10:32 AM
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Default RE: Problems contacting Wren!

You can contact her here thru RCU. My guess is that she is probably at Jet Power right now and unable to answer emails, but I could be wrong. She is very good about getting to her emails and keeping in touch. So far, from my experiences, they have superior customer service and if they can, they always answer very quickly.
Good luck
TOmmy
Old 09-13-2007 | 10:38 AM
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Default RE: Problems contacting Wren!

Hi Hal,

I'm here! I have had a few problems contacting you, too. Don't know why. I think your mails may have got trapped by my spam filter, please send a PM through RCU.


Sara Parish
Wren Turbines

PS. Just seen Tommy's note about JetPower - yes, I am going, but I don't leave till next Wednesday. I shall put a notice on our website giving the dates when we're away.
Old 09-13-2007 | 12:02 PM
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Default RE: Problems contacting Wren!

Now what kind of Customer Service is this? He posts a note at 9:24 pm and doesn't get a response from the Manufacturer until 9:38 pm Scheeze!!
Old 09-13-2007 | 12:04 PM
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Default RE: Problems contacting Wren!

I would say you wren people are in good hands... V..
Old 09-13-2007 | 12:45 PM
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Default RE: Problems contacting Wren!

Based on what I have read in various forums, I bet Sara was baking cookies! (:-) Some companies know how to do it right and Wren is obviously one of those. javascript:void(AddText('',''))
javascript:void(AddText('',''))
Old 09-13-2007 | 12:57 PM
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Default RE: Problems contacting Wren!


ORIGINAL: LSF2298

Based on what I have read in various forums, I bet Sara was baking cookies!
No, I'm in the office doing the accounts right now.

Baking for the JetPower show is scheduled to start over the weekend ...

Sara Parish
Wren Turbines
Old 09-13-2007 | 01:11 PM
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Default RE: Problems contacting Wren!

Good thing surely (baking for us)!!

Sara, what is the latest output figure on the MW44 Gold, please?

Chris
Old 09-13-2007 | 02:47 PM
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Default RE: Problems contacting Wren!

Chis

I can answer this I believe.
I am sure Sara would back me up on this.
Official output figure is 10lbs.
However, because of how Wren work they only publish the lowest figure you could expect.
This means that most engines are over 10lbs, the odd one may be 10lbs.

I have 3 Wren 44 Golds

1 gives 11.25 lbs
1 gives 10.45 lbs
1 gives 10.50 lbs

Using the Wren tailpipe also brings the thrust up…can not remember the %.

Hope that helps.

Paul
Old 09-13-2007 | 06:27 PM
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From: Aix en Provence, FRANCE
Default RE: Problems contacting Wren!

I think using the wren's pipe can increase the thrust by 5% or so...

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